Honest Market Brasil

Sales Development Rep

• Qualify campaign leads
• Present the business model to leads
• Schedule meetings with specialists
• Maintain records in the CRM
• Conduct follow-ups with leads

SDR – Expansion

Consultant

• Act as a technical consultant for franchisees and partners, understanding their needs and supporting customized retail solutions.
• Develop and maintain long-term relationships with franchisees through online and occasional in-person meetings, ensuring satisfaction and the successful implementation of projects.
• Effectively overcome objections, ensuring ongoing franchisee satisfaction by providing proactive support to maximize solution adoption and success;
• Define and implement relationship cadences to ensure portfolio growth and retention;
• Align with the client on objectives to be achieved by the next meeting;
• Suggest improvements to workflows, the franchisee success journey, action playbooks, and other area processes;
• Analyze scores and satisfaction metrics via each franchisee's Yungas platform to assess their progress in the journey;
• Occasional visits to points of sale.

Franchise Consultant

Account Manager

• Realizar as visitas agendadas pelo SDR e por prospecção própria;
• Avaliar viabilidade da oportunidade visitada, tanto região, quanto o local para instalação;
• Solicitar a elaboração do projeto arquitetônico;
• Enviar proposta ao cliente;
• Solicitar contrato para o jurídico;
• Acompanhar o pós-venda, junto ao departamento de implantação.

Hunter de Parcerias

• Evaluate leads from campaigns to determine if they are ready to advance in the sales funnel;
• Provide an initial presentation of the business model;
• Schedule meetings with an expansion specialist;
• Maintain detailed records of interactions with leads, updating the CRM (Customer Relationship Management) with relevant information;
• Share feedback on the quality and profile of leads generated by campaigns to help marketing adjust future strategies;
• Follow up with leads to ensure all their questions have been answered and that they are satisfied with the information provided.

Sales Development Representative

Procurement

• Lead the strategy for developing, diversifying and qualifying the supplier base, continuously seeking new partners, products and sourcing channels that create competitiveness and value for franchisees;
• Actively engage in strategic negotiation with current and potential suppliers to secure better commercial terms (pricing, payment terms, bonuses, logistics, exclusivities and incentives);
• Maintain and strengthen institutional relationships with key suppliers, ensuring strategic alignment, predictability and long-term partnerships;
• Supervise and guide supplier governance processes, including selection criteria, performance evaluation, risk management and compliance;
• Coordinate and support the execution of commercial campaigns in partnership with suppliers (price promotions, launches, incentives, tastings, sell-in and sell-out);
• Monitor and analyze supplier and purchasing area performance indicators, converting data into insights for decision-making;
• Ensure efficient use of departmental resources, promoting cost optimization and margin improvement for the network;
• Develop, coach and monitor the internal purchasing team, fostering technical growth, autonomy, process organization and cross-functional collaboration;
• Work integrally with areas such as operations, projects, implementation and consulting, ensuring purchasing decisions are aligned with business strategy and franchisee needs;
• Propose continuous improvements to processes, tools and policies in the purchasing and supplier area.

SDR – Expansion

Franchise Consultant

Hunter de Parcerias

Sales Development Representative

Purchasing and Supplier Coordinator