
Case Manager – Disability Management
Homewood Health
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Adjudication and case management of short-term and long-term disability absences
- Facilitate the recovery and return to work of employees on medical leave from worker’s compensation, short-term and long-term disability claims
- Perform functionally focused telephone interviews with employees to identify and assess the factors that affect their ability to work
- Regularly document the case files and communicate with team members in order to ensure a strong partnership
- Liaise with the employee, third parties (including insurers), the employer and various health care professionals in an effort to progress the recovery and facilitate a timely return to work
- Develop, facilitate, implement, monitor and modify as required, return to work plans
- Coordinate referrals to appropriate health resources
Requirements
- 2-3 years’ experience in disability management, insurance or health related field
- Disability Management Certificate/Diploma is preferred
- Bachelor’s Degree in Psychology, Social Work, Kinesiology or other related health discipline
- Knowledge of Disability Management principles, practices and processes
- WCB experience would be an asset
- Knowledge and experience of the case management process
- Familiarity with medical terminology
- Ability to adhere to established policies, processes and guidelines
- Ability to work independently as well as to contribute actively to team objectives
- Analytical skills with strong attention to detail
- Strong verbal and written communication and conflict resolution skills to interact with employees, employers, team members and treatment providers in a caring, approachable, yet objective manner
- Exceptional customer service delivery skills
- Strong organizational and time management skills
- Ability to proficiently use Microsoft Office (Word, Excel, PowerPoint), Custom applications, internet and Outlook
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
disability managementcase managementmedical terminologyreturn to work plansanalytical skillsattention to detail
Soft Skills
verbal communicationwritten communicationconflict resolutioncustomer serviceorganizational skillstime managementindependent workteam collaboration
Certifications
Disability Management CertificateBachelor’s Degree in PsychologyBachelor’s Degree in Social WorkBachelor’s Degree in Kinesiology