Holganix

Sales Operations Support

Holganix

full-time

Posted on:

Location Type: Remote

Location: Iowa • United States

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About the role

  • Be the key connection between Sales, Operations, and the Grower, ensuring a unified customer journey.
  • Collaborate across multiple sales teams and internal teams to ensure a seamless grower experience.
  • Help growers understand program benefits, requirements, and deliverables through clear, consistent communication.
  • Help the sales Hive team manage and grow the grower network.
  • Collect and manage field lists and boundaries using customer-provided data, ag platforms, or mapping tools.
  • Assist growers in completing and submitting key documentation accurately and on time.
  • Help collect and manage contracts via digital platform, ensuring records are securely tracked and properly stored.
  • Maintain organized records and progress tracking in HubSpot CRM.
  • Collaborate with internal teams to escalate and resolve any issues that may impact grower success.
  • Contribute to ongoing improvements of our customer support processes and documentation.

Requirements

  • Agricultural background—knowledge of crop production, regenerative practices, or soil health.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with growers.
  • Experience in customer success, account management, or ag support.
  • Strong attention to detail and ability to manage complex timelines and data.
  • Functional knowledge of HubSpot CRM or similar tools.
  • Proficiency with Microsoft Office
  • Ability to work independently and collaboratively in a remote environment.
  • Understanding of carbon markets, climate-smart ag practices, or ecosystem service programs.
  • Familiarity with GIS or digital ag mapping tools.
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer successaccount managementdata managementdocumentationGISdigital ag mapping toolsMicrosoft OfficeHubSpot CRM
Soft Skills
interpersonal skillscommunication skillsattention to detailability to manage complex timelinesability to work independentlycollaborative skillsrapport buildingtrust building