Table Games Pit Manager
Ho-Chunk, Inc.
full-time
Posted on:
Location Type: Office
Location: Lincoln • New York • United States
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Salary
💰 $NaN per year
About the role
- Manage and direct daily pit operations to ensure compliance with house rules and gaming regulations
- Protect the integrity of all table games and safeguard casino assets
- Ensure dealers and guests follow established game rules, betting limits, and procedures
- Demonstrate thorough knowledge of all table games, gaming strategies, and departmental policies
- Assist department leadership with scheduling, performance standards, and operational planning
- Monitor pit activity for unusual or questionable behavior and take corrective action in accordance with policy
- Deliver proactive, professional guest service and assist with guest inquiries regarding promotions and events
- Maintain staffing coverage to ensure operational efficiency and guest satisfaction
- Perform all duties and maintain qualifications for positions overseen by the Floor Supervisor
- Coach, train, and counsel team members to meet departmental performance expectations
Requirements
- High school diploma or equivalent
- Casino table games experience
- Equivalent combination of customer service and communication experience
- Ability to read, write, and speak English fluently
- Strong leadership, judgment, and decision-making skills
Benefits
- Federal Employees Medical Coverage
- Full Insurance Coverage offerings
- 401K with Day 1 Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
- Discounted Meal Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
casino table games experiencegaming strategiesoperational planning
Soft Skills
leadershipjudgmentdecision-makingcustomer servicecommunicationguest service
Certifications
high school diploma or equivalent