Operations

• Act as the primary liaison between Service Line Leadership and support functions
• Partner with Service Line Leads to manage inquiries, track project and pursuit pipelines
• Coordinate Service Line Leads' meetings, including agenda preparation
• Support resource planning activities, tracking team capacity, utilization, and staffing needs
• Coordinate special projects and business initiatives
• Support onboarding of new Partners and integration of acquisitions
• Coordinate with Finance to support delivery against key performance indicators (KPIs).

Professional Services Operations Specialist

Billing Specialist

• Set up and maintain project data, contracts, and client information in the ERP system (Deltek Vantagepoint)
• Own monthly invoicing for 20+ Engagement Managers, reviewing and finalizing 100+ pre-bills per cycle
• Execute complex billing, including split-party, multi-payor, and flat-fee invoicing
• Coordinate with Engagement Managers to resolve discrepancies and ensure timely, accurate billing
• Ensure all electronic billing guidelines are strictly followed and e-billing issues are resolved swiftly
• Maintain comprehensive, up-to-date billing records, client preferences, approvals, and process documentation
• Ensure compliance with internal controls, audit requirements, and client-specific billing agreements
• Monitor WIP, proactively flag at-risk billings, and partner with managers to minimize write-offs
• Analyze aged accounts receivable and unapplied cash, collaborating bi-monthly with managers to resolve outstanding or disputed items
• Respond to internal and external billing inquiries professionally and in a timely manner
• Provide regular billing and AR reports for management review
• Serve as primary billing point of contact during team absences
• Support billing teammates as needed and participate in special projects to optimize billing process.

Project Billing Specialist

Planner

• Overseeing and ensuring plans and schedules are accurate.
• Production and control of schedule baseline and utilise approved work breakdown structures and techniques.
• Management and coordination of project reports and identify scheduling and planning requirements throughout the projects including Progress Report Dashboards.
• Assist the project team to update their forecasts (time and budget) monthly, quarterly, or as needed.
• Develop and deliver the Construction Readiness, Construction delivery including Testing and Commissioning schedule within the P6 environment.
• Ensure schedule quality checks and data are being correctly generated and review and report on contractor’s schedules.
• Support and cooperate with cost estimate, cost control, risk, change management, delivery and commercial teams.
• Manage and maintain individual sections of the master schedule and ensure its integrity.
• Evaluate tenders, schedule delay analysis and collaborate with Project Teams to ensure consistency and integrity between different project work packages.
• Prepare and develop for ‘what if’ scenarios and run a schedule impact assessment.
• Run a Schedule Health Checks and Schedule Risk Analysis.

Financial Planning and Analysis

• Supporting the month-end reporting process, including the preparation of financial reports and KPI reporting.
• Completing monthly reconciliations of key balance sheet accounts and investigating and resolving discrepancies.
• Reconciling group intercompany balances and ensuring any outstanding reconciling items are investigated and resolved.
• Monitoring and supporting group timesheet compliance processes.
• Performing foreign exchange calculations and posting associated journals.
• Supporting the management of the month-end reporting timetable to ensure all deadlines are achieved.

Assistant Financial Accountant

Civil Engineer

• Provide comprehensive technical support to appointed experts on projects ranging from smaller expert commissions to large, complex and multi-disciplinary matters, including: carrying out detailed structural modelling and precise calculation work, reviewing documents and drawings, attending site visits, and carrying out independent research in technical literature.
• Assisting in the coordination of information and workflow.
• Assisting with writing of technical reports.
• Working actively with colleagues in the Structural team in providing an integrated source of expert level industry knowledge and expertise.
• Communicating in an advisory capacity to legal teams and clients on Structural Engineering related issues.
• Actively contributing to business development initiatives and assisting the team with the development and expansion of client relationships.

Technical Director – Structural Engineer

• Act as the primary liaison between Practice Leadership and support functions (Finance, HR, IT, and others) to ensure efficient day-to-day operations and alignment across teams.
• Partner with Practice Leads to manage inquiries, track project and pursuit pipelines, support forecasting activities, interpret financial data, and develop reporting using Excel or Power BI.
• Coordinate Practice meetings, including agenda preparation, development of materials, and follow-up on action items across stakeholders.
• Support resource planning activities, including tracking team capacity, utilization, and staffing needs.
• Coordinate special projects and business initiatives for Practice Leads, including data analysis and reporting.
• Support onboarding of new Partners and integration of acquisitions in collaboration with the Operations Director and Practice Leads.
• Coordinate with Finance to support the Practice Leads’ delivery against key performance indicators (KPIs).

Practice Operations Specialist

Procurement

• Leading and advising on delivery models and procurement strategies
• Implementing strategies and managing transactions for various disciplines
• Building and maintaining strong client and stakeholder relationships
• Developing initiatives and contributing to the growth of the business

Associate Director – Commercial Advisory, Procurement and Transaction Management

Consultant

• Lead high-impact work on major capital programs
• Develop procurement and delivery strategies for complex projects
• Deliver complex procurement transactions including tender management and negotiation
• Manage key stakeholder client relationships

Lead Consultant – Commercial Advisory

Accounting Manager

• Leading substantial workstreams on complex disputes and managing smaller engagements end‑to‑end.
• Owning key client relationships and ensuring exceptional delivery.
• Guiding, coaching and developing junior colleagues as part of a growing team.
• Drafting articulate, concise and compelling expert reports, supporting our experts on high‑value disputes.
• Conducting and reviewing sophisticated financial, accounting and economic analyses with a high degree of technical rigour.
• Performing business valuations, using relevant tools and methodologies to generate robust and defensible opinions.
• Communicating insights and deliverables clearly to Partners, clients and legal teams.
• Driving business development, including attending industry events, identifying opportunities and contributing to thought leadership.
• Leading internal development initiatives, from training to process improvement.

Senior Managing Consultant – Forensic Accounting

• Leading complex and/or multiple disputes engagements
• Proactively managing commercial performance, including budgeting, profitability, cash collection and risk mitigation
• Acting as a “go‑to” specialist for colleagues seeking guidance in contentious valuations
• Leading and overseeing multiple commissions, ensuring consistent delivery to HKA’s global standards
• Managing commercial outcomes, quality control and client satisfaction across all engagements
• Serving as a recognised expert in your discipline, advising clients and counsel on sophisticated matters
• Managing and deepening key client and lawyer relationships
• Providing operational leadership to teams, contributing to recruitment decisions and mentoring junior colleagues
• Growing your portfolio and driving business development across EMEA and globally