Hive Health

Business Development Rep

• Own HubSpot CRM: build workflows, create dashboards, launch automations, ensure data hygiene, organize email templates, and maintain CRM playbooks
• Research and implement sales operations best practices, evaluate new CRM features and AI tools, and canvass software/vendors to optimize the BD sales cycle
• Collaborate with Business Development and Marketing teams on CRM initiatives such as refining lead scoring and reactivating cold leads
• Work cross-functionally to carry out CRM enhancements and lead generation initiatives
• Update and improve business reports and dashboards with macro and granular data and provide data-driven support to the Growth team

Business Development Operations Associate

Account Manager

• Own execution of account operations (managing lifestyle discount partners and life insurance partners)
• Plan and spearhead ad hoc and quarterly wellness webinars for members
• Supervise Membership Assistants; ensure accurate and timely printing/distribution of cards
• Track inventory and supply management; prevent stock outs and fulfillment delays
• Design, document, and improve workflows for AM Ops (partner coordination, event logistics, inventory)
• Maintain dashboards on card distribution, webinar attendance, and partner utilization; provide weekly reports to AM Leads
• Serve as point person between AMs, Membership Assistants, vendors, and internal functions (Marketing, Finance, Product)

Business Development Operations Associate

Account Management Operations Associate