Hive Health

Account Manager

• Own execution of account operations (managing lifestyle discount partners and life insurance partners)
• Plan and spearhead ad hoc and quarterly wellness webinars for members
• Supervise Membership Assistants; ensure accurate and timely printing/distribution of cards
• Track inventory and supply management; prevent stock outs and fulfillment delays
• Design, document, and improve workflows for AM Ops (partner coordination, event logistics, inventory)
• Maintain dashboards on card distribution, webinar attendance, and partner utilization; provide weekly reports to AM Leads
• Serve as point person between AMs, Membership Assistants, vendors, and internal functions (Marketing, Finance, Product)

Account Management Operations Associate