Hive.co

Full-stack Engineer

• Prototype new AI features: build and ship experimental conversational interfaces and refine quickly based on user feedback.
• Build production-ready features: take prototypes from concept to reliable production systems that scale to thousands of users.
• Design and ship new interaction modes: implement frontend components and supporting APIs for natural language commands and guided conversations.
• Create AI-powered workflows: build end-to-end features where AI agents execute multi-step marketing tasks, including conversation state management, React UI components, and real-time user feedback.
• Collaborate on architecture: contribute to technical planning for how AI experiences integrate with Hive’s platform, focusing on user-facing product impact.
• Work across the stack: primarily React and Typescript, with some backend work in Python/Django to build APIs and connect to AI systems.
• Integrate AI systems with high-volume user and transactional data and marketing channels to drive measurable outcomes.

Senior Product Engineer, Agentic AI

Manager

• Own a book of current Hive customers and act as a strategic partner throughout their lifecycle
• Lead renewal conversations, negotiate contract terms, and ensure high retention rates
• Identify and close upsell and cross-sell opportunities that drive additional value for customers and revenue for Hive
• Understand customer goals and workflows and help them achieve success with Hive's platform
• Conduct regular account reviews to align on outcomes and usage
• Collaborate with internal teams to ensure the best customer experience
• Track and manage your book of business using internal tools such as Salesforce, Hubspot, Salesloft, etc.
• Share customer feedback internally to influence product development and go-to-market strategy

Senior Product Engineer, Agentic AI

Customer Expansion Manager