
Director – Client Delivery
Hitachi Solutions America
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $170,000 - $250,000 per year
Job Level
About the role
- Assist in establishing a deep understanding of customer and business needs, aligning solutions with strategic goals and objectives.
- Facilitate the implementation of governance/delivery operating models and ensure adherence to client satisfaction metrics.
- Support team members in envisioning, developing, and delivering transformative opportunities with clients.
- Collaborate with to provide leadership and strategic guidance in executing roadmaps for strategic accounts.
- Serve as a support system for the Client Delivery Segment lead, ensuring customer satisfaction and adherence to internal Key Performance Indicators (KPIs).
Requirements
- Proven experience in leadership and team management roles, preferably within client engagement or consulting environments.
- Strong understanding of digital transformation strategies and industry-specific knowledge (e.g., manufacturing, financial services).
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work collaboratively across teams and influence executive decision makers.
- Demonstrated success in achieving financial targets and driving business growth
Benefits
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Applicant Tracking System Keywords
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Soft Skills
leadershipteam managementcommunicationnegotiationrelationship-buildingcollaborationinfluencestrategic guidance