Hiscox

Insurance Product Implementation Manager

Hiscox

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California • Connecticut • United States

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Salary

💰 $100,000 - $160,000 per year

About the role

  • Own and manage the full implementation lifecycle for insurance product launches, from initiation through market release, ensuring delivery milestones are met and launch readiness criteria are satisfied.
  • Work closely with actuarial, insurance innovation, engineering, design, compliance, finance, and go-to-market teams to gather and clarify requirements, coordinate workstreams, and resolve delivery issues.
  • Ensure product implementations are delivered in line with established business priorities, sequencing, and release plans, without responsibility for defining product strategy or market direction.
  • Develop and maintain implementation plans, manage dependencies, and hold teams and individuals accountable to agreed timelines and deliverables, ensuring clear ownership and effective hand-offs.
  • Develop, document, and continuously improve a scalable product implementation runbook to support consistent, repeatable delivery as the organization grows.
  • Coordinate engineering work related to policy forms, pricing, underwriting rules, and authority, ensuring requirements are complete, testing responsibilities are clear, and rework is minimized.
  • Partner with actuarial, finance, compliance, and data teams to ensure regulatory, reporting, and operational requirements are incorporated into each product implementation.

Requirements

  • 3–7 years of experience in implementation management, project management, or delivery roles within insurance, financial services, or other regulated industries.
  • Demonstrated experience managing complex, cross-functional initiatives with multiple dependencies.
  • Strong planning, organizational, and execution skills with a proven ability to deliver work to schedule.
  • Clear, concise communication skills with the ability to work effectively across technical and business teams.
  • A structured, proactive approach to identifying and mitigating delivery risks.
  • Experience working with insurance products, underwriting workflows, policy forms, or insurance technology platforms.
Benefits
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short- term disability and long-term disability coverage
  • 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
  • Paid parental leave
  • 4-week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance and Medical Travel Reimbursement Programs
  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
  • Company paid subscription to Headspace to support employees’ mental health and wellbeing
  • 2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
  • Dynamic, creative and values-driven culture
  • Modern and open office spaces, complimentary drinks
  • Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
implementation managementproject managementdelivery managementinsurance productsunderwriting workflowspolicy formsinsurance technology
Soft Skills
planning skillsorganizational skillsexecution skillscommunication skillsrisk mitigationcross-functional collaboration