Hinge Health

Product Manager

• Define and drive the Robin product strategy: articulating a compelling vision for how agentic AI transforms MSK care delivery — from reactive support to an always-on, adaptive care experience.
• Ship high-impact agentic AI capabilities: including multi-agent orchestration, general-purpose health assistance, clinical triage, personalized exercise recommendations, and proactive check-ins — driving measurable improvements in member engagement, satisfaction, and clinical outcomes.
• Own company-level metrics tied to Robin's success: including engagement, satisfaction, clinical accuracy, and care team workload reduction — and performance-manage them through rigorous experimentation and iteration.
• Own evaluation framework: LLM-as-a-judge, golden datasets and human evals process and tools. Ensure clinical safety, response quality and member trust.
• Lead the transition from point solution to platform: championing Robin as a product-wide lever, empowering other pods to build on Robin's infrastructure, and driving platformization of agentic capabilities.
• Serve as the product lead for other PMs on the Intelligent Care team: providing strategic direction, coaching on product craft, and ensuring alignment across product areas.
• Navigate regulatory and clinical complexity: partnering with Clinical, Legal, and Compliance to ensure Robin meets the highest standards for AI safety, guardrails, and human oversight.
• Stay ahead of the competitive landscape: evaluating competitor products and learning the latest in AI innovation so that Robin can deliver the best technology to our members.

Lead Product Manager – Agentic AI

Engineering Manager

• Build the "Intelligence Layer": Architect the real-time decisioning layer that ingests ML signals and routes them to execution platforms.
• Operationalize Growth ML Models: Partner with Data Science to serve and monitor predictive models.
• Lead the Transition to Harness Engineering: Drive the adoption of AI-native workflows.
• Guarantee Data Trust: Implement automated data sentinels and contract tests.

Recruitment

• Own sourcing strategy and execution for open RnD requisitions across engineering, hardware, and design, building robust pipelines that consistently exceed hiring targets
• Leverage AI-powered sourcing platforms (Ashby, Juicebox.ai, LinkedIn Recruiter) to accelerate candidate identification, profile analysis, and outreach personalization, achieving 2-3x higher response rates than traditional sourcing methods
• Build and deploy AI agents using Ashby's platform to automate repetitive sourcing tasks, create intelligent candidate matching workflows, and scale personalized outreach campaigns that would be impossible to execute manually
• Build and maintain strong talent pipelines for hard-to-fill technical positions including senior engineers, staff engineers, engineering managers, hardware engineers, and technical product designers
• Partner closely with RnD hiring managers to deeply understand technical requirements, team dynamics, and cultural fit criteria, translating these into effective sourcing strategies and candidate profiles
• Drive innovative sourcing campaigns using AI-generated outreach sequences, Boolean search optimization, and data-driven market insights to engage passive candidates in competitive talent markets
• Track and optimize sourcing metrics including pipeline coverage, response rates, conversion rates, and time-to-fill, using data to continuously refine your approach and demonstrate ROI

Senior Recruiter, RnD Sourcing – 6 Month Contract

Marketing Operations

• Lead a team of technical operators on the Growth Marketing Operations team (GROMO)
• Set the strategic direction for technical marketing operations, drive platform governance and automation architecture
• Develop the next generation of marketing operations leaders
• Own enterprise-level integrations, high-risk execution programs, and cross-functional platform strategy
• Translate complex technical tradeoffs into business outcomes
• Evolve marketing automation infrastructure
• Pioneer an AI-first operational model
• Champion automation and continuous improvement.

Senior Manager, Growth Marketing Operations

Project Manager

• Create the infrastructure that empowers others to build—designing the guardrails, documentation, training, and support structures that help team members bridge from idea to implementation
• Maintain the GROMO AI tool repository with strong organization, version control, and quality standards
• Design workflows that ensure tools are discoverable, properly onboarded, and embedded into daily operations
• Track manual-to-automation percentage across GROMO workflows, establish baseline metrics, and provide strategic visibility to leadership
• Build shared infrastructure and reusable components that reduce time-to-prototype from weeks to days
• Increase AI tool adoption rates quarter-over-quarter, with a target of 80% of GROMO team members actively using at least one AI tool
• Conduct workflow audits to identify where AI tools are underutilized and create intervention plans to close adoption gaps
• Establish baseline metrics for manual-to-automation percentage and track quarterly improvement toward a target of 40% automation coverage
• Build training programs and enablement materials that progressively develop team capability from foundational AI literacy to hands-on tool building
• Lead 2-3 high-visibility technical projects per quarter that require collaboration between multiple teams
• Prototype and validate AI tool concepts quickly to prove value and secure stakeholder buy-in before full-scale implementation

Senior Project Manager – AI Implementations, Growth Marketing Operations

Data Engineer

• Design and build the data foundation for AI-powered health experiences and decision sciences - Build and own data pipelines across both streaming and batch paradigms, from ingestion to serving.
• Keep the platform reliable and the data trustworthy - Define and track SLAs (Service Level Agreements) and SLOs (Service Level Objectives) for the pipelines you own, and hold yourself accountable to them.
• Deliver with ownership and grit - Take projects from ambiguous requirements to production, working through technical blockers, cross-functional dependencies, and competing priorities without losing momentum.
• Make it easy for teams to own their data - Build tooling for service and application teams that helps them effectively manage their data and data processes.
• Build with compliance and trust at the center - Implement data handling practices that meet HIPAA, GDPR, and CCPA requirements including PII (Personally Identifiable Information) handling, access controls, data retention, and making production data safely available in non-production environments.
• Raise the bar for the team around you - Participate in hiring and mentor junior engineers.

Senior Data Engineer

Full-stack Engineer

• Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
• Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
• Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
• Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
• Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
• Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
• Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.

Senior Software Engineer – Accounts

Events

• Join the team that's transforming how millions access MSK care—and help us do it face-to-face.
• You'll be at the center of planning, executing, and promoting 50+ external conferences and Hinge Health-owned events annually.
• You will dive into the fundamentals of B2B event marketing by supporting logistics for 10-15 events.
• Manage event logistics from start to finish for smaller conferences, coordinate cross-functional teams.
• Analyze event performance metrics to inform future strategies.

Events Marketing Associate

Payroll

• Independently own and execute semi-monthly and bi-weekly payrolls in Workday for 1500+ employees across different entities in the US and Canada with minimal oversight
• Lead complex payroll projects including system upgrades, process optimization initiatives, and integration of new payroll-related systems
• Calculate and prepare off-cycle payrolls and proactively identify potential issues before they impact employees
• Drive process improvements by identifying inefficiencies in payroll workflows and implementing scalable solutions
• Audit new hires and process terminations; own reconciliation of payroll variances and supporting documentation
• Manage and optimize 401(k) fundings in Empower, ensuring accuracy and proper recording while identifying opportunities for automation
• Serve as the go-to resource for resolving complex payroll processing exceptions and escalations
• Lead employee communications related to payroll inquiries, proactively addressing concerns and providing clear guidance
• Partner strategically with HR operations, accounting, equity, and HR Tech teams to align on policies and drive cross-functional initiatives
• Own end-to-end processing of garnishments, levies, withholding tax notices, child support, and unemployment insurance questionnaires
• Drive accuracy in auditing tax codes and setup between Workday and ADP, independently resolving discrepancies
• Own state registration strategy, including requesting new registrations as entities expand or renewals as registrations expire
• Lead quarterly tax audits and year-end W-2 reporting, ensuring compliance and accuracy
• Mentor and guide junior payroll team members, sharing best practices and providing technical support
• Champion equity compensation processing including RSUs, ISOs, NQs, and ESPP with a deep understanding of calculations and tax implications
• Lead ad hoc reporting, audits, and special projects that support strategic Finance and People initiatives

Payroll Lead

Performance Marketing

• You'll analyze current paid advertising campaigns (LinkedIn, Google Ads, display) and identify quick-win optimizations to improve lead quality and reduce cost-per-acquisition
• You'll leverage AI-powered tools (Writer, Anyword, data enrichment platforms) to scale campaign production and improve targeting precision with existing resources
• You'll take ownership of at least one high-impact campaign from brief to execution, testing messaging and channel mix to establish your baseline performance
• You'll launch a series of targeted account-based marketing (ABM) campaigns in partnership with Commercial Marketing, driving engagement with key accounts
• You'll optimize paid channel performance, implementing tracking improvements and building dashboards in Google Analytics to measure campaign ROI and pipeline contribution
• You'll establish a testing framework for continuous campaign optimization, running A/B tests on ad creative, landing pages, and audience segmentation to increase conversion rates by at least 15%
• You'll own the demand generation strategy for one or more key segments (employer, health plan, consultant, or ecosystem partners), delivering measurable pipeline growth aligned to business targets
• You'll act as the primary strategist for paid media investments, managing external relationships and budget allocation to maximize ROI across channels
• You'll scale what works, creating repeatable playbooks and processes that the broader marketing team can leverage—embodying our "Think Long-Term" principle

Demand Generation Manager

Business Operations

• Dive deep into our business performance metrics and current strategic initiatives.
• Build trust with key stakeholders across Product, Commercial, and Clinical teams.
• Drive execution on major cross-functional initiatives such as piloting a new product or scaling a new revenue strategy.
• Establish robust dashboards to manage business performance KPIs and proactively identify areas for operational improvement.

Business Operations and Strategy Manager

Growth Marketing

• Drive New Member Sign Ups: Drive accelerated growth by launching and optimizing partner integrations, extending Hinge Health's offering to new members in a timely and relevant manner across the funnel.
• Coordinate Activity Across Functions: Scale partner integrations to drive results, developing a compelling, data-backed narrative and using it to align and attract resources across Data Science, Creative, Product, and Commercial teams.
• Channel Optimization: Proactively monitor the performance and adoption of live integrations. Lead execution on identified optimization opportunities to ensure scalable performance over time.
• Scalable Partner Ecosystem: Build scale into ongoing operations by identifying repeatable patterns and working across teams to implement product and process improvements to efficiently a rapidly growing portfolio of third-party partners.
• Influence the Product Roadmap: Provide data-driven feedback to the Growth Product team that directly informs prioritization of partner integrations and development of platform features.

Senior Growth Marketing Manager – Partner Integrations

• In your first 3 months: You will immerse yourself in our device ecosystem, shipping your first features for the Enso experience. You’ll build relationships with Product, Design, and Hardware partners and gain a solid understanding of our mobile-to-device architecture.
• In your first 6 months: You will lead the end-to-end delivery of a key initiative (e.g., supporting new hardware device capabilities or new treatment programs). You will actively improve our developer tooling and contribute to architectural decisions that increase the reliability of our device connectivity.
• In your first year: You will act as a technical owner for a major domain within the Devices Software group. You will be a go-to expert for navigating complex hardware-software challenges, mentoring junior engineers, and driving our "Think Long-Term" strategy for Enso integration.

Senior Software Engineer, Fullstack

Manager

• Join the team transforming how millions of people access musculoskeletal (MSK) care by leading the "Human Engine" of our Support Operations.
• You will own the Service Delivery mandate: ensuring the empathy, complex resolution, and operational excellence of our human support teams.
• Conduct a deep-dive assessment of the "Current State" across Member Support, Tech Support, and Internal Tools, building trust with your direct reports.
• Overhaul the feedback loops between Service Delivery and our enabling partners (QA, L&D, and Digital Enablement), ensuring actionable data is used to drive quality and CSAT improvements.
• Successfully groom your more ‘seasoned’ managers toward "Manager of Managers" readiness, moving them beyond day-to-day firefighting into strategic operational leadership.
• Drive operational intelligence, shifting the team's operating cadence from reactive ticket management to proactive, AI/data-backed decision-making.

Senior Manager, Service Delivery

• Solve problems with minimal visible risks or roadblocks
• Review code and provide constructive direction
• Debug familiar and unfamiliar code
• Utilize AI tools for team-level efficiency and quality
• Participate in team planning and estimation
• Take ownership of work post-release
• Demonstrate understanding of monitoring tools like New Relic or DataDog
• Exhibit operational excellence in planning and execution