hims & hers

Backend Engineer

• Lead the design and architecture of scalable and performant backend solutions that meet product requirements and enhance the experience of our platform powers
• Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards.
• Advocate for your team’s technical needs and priorities within the broader engineering organization.
• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments.
• Work closely with other engineering teams to ensure seamless integration and communication across systems and services.
• Contribute to the vision for the team and the platform as a technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance.
• Break down complex projects into clear, actionable tasks to drive successful outcomes.
• Implement observability practices across the platform, including logging, monitoring, and alerting, to ensure system reliability and performance.
• Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools.
• Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts.
• Create and maintain technical documentation for architecture and development processes.
• Conduct code reviews and contribute to knowledge-sharing initiatives within the team.
• Identify performance bottlenecks and propose enhancements to optimize system performance and reliability.
• Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform.
• Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers.
• Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members.

Senior Software Engineer, Patient Platform – Backend

Platform Engineer

• Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience.
• Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards.
• Advocate your team’s technical needs and priorities within the broader engineering organization.
• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments.
• Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience.
• Work closely with other engineering teams to ensure seamless integration and communication across systems and services.
• Contribute to the vision for the team and the platform as technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance.
• Break down complex projects into clear, actionable tasks to drive successful outcomes.
• Implement observability practices across the platform, including logging, monitoring, and alerting to ensure system reliability and performance.
• Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools.
• Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts.
• Create and maintain technical documentation for architecture and development processes.
• Conduct code reviews and contribute to knowledge-sharing initiatives within the team.
• Identify performance bottlenecks and propose enhancements to optimize system performance and reliability.
• Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform.
• Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers.
• Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

Senior Software Engineer, Developer Platform – Full-Stack

Marketing Analyst

• Provide thought leadership and strategic partnership to both Product and Marketing stakeholders, influencing roadmap and channel investment decisions with data-driven insights
• Own the experimentation strategy across product and marketing workstreams, including test design, success metrics, sample-size estimation, guardrails, and results interpretation
• Apply causal inference methods such as difference-in-differences and propensity score matching to move beyond correlation and identify what is actually driving metric movement
• Partner with Data Science to contribute to predictive models, including churn, LTV, and conversion propensity, that directly inform product and marketing decisions
• Own conversion funnel analytics end to end, identifying drop-off points, diagnosing root causes, and partnering with Product and Category teams to drive measurable improvements
• Assess paid channel performance across SEM, Social, and CRM, and translate findings into clear investment and optimization recommendations, supporting incrementality testing and attribution work
• Work cross-functionally with Data Science, Analytics Engineering, and Data Engineering teams to define tracking requirements and ensure data integrity across product and marketing workflows
• Use Python or R alongside SQL to develop scalable analytical solutions and modeling outputs that go beyond what dashboards alone can answer
• Design intuitive Looker dashboards that democratize data and elevate self-service capabilities across Product and Marketing teams
• Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences, lifecycle communications, and marketing targeting
• Champion data quality, documentation, and deliverable consistency while serving as a mentor to junior analysts
• Create and maintain KPI frameworks and measurement plans for new features and initiatives
• Conduct deep-dive analyses to answer strategic business questions, quantify opportunities, and recommend clear actions

Staff Analyst, Product & Marketing

Frontend Engineer

• Lead the design and architecture of scalable and performant web and mobile front-end solutions that meet product requirements and enhance user experience
• Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards
• Advocate your team's technical needs and priorities within the broader engineering organization
• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments
• Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience
• Work closely with backend and platform engineering teams to ensure seamless integration between front-end experiences and underlying services
• Contribute to the vision for the team and the platform as a technical leader, identifying front-end technologies and technical investments that improve performance, reliability, and user experience
• Break down complex projects into clear, actionable tasks to drive successful outcomes
• Implement front-end observability practices in Datadog, including real user monitoring (RUM), crash reporting, and client-side error tracking, to ensure app reliability and performance
• Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools
• Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts
• Create and maintain technical documentation for architecture and development processes
• Conduct code reviews and contribute to knowledge-sharing initiatives within the team
• Identify performance bottlenecks (render performance, bundle size, mobile memory/battery usage) and propose enhancements to optimize app performance
• Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform
• Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers
• Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

Senior Software Engineer, Web/Mobile

Director

• Own the Category’s Biggest Levers
• Take end-to-end ownership of the initiatives that move the P&L most — across acquisition, retention, conversion, new-treatment launches — from strategy through execution to results.
• Own the unit economics behind them: CAC, LTV, ARPU, submit-to-subscriber (S2S), and contribution margin.
• Size and prioritize initiatives — frame the opportunity, score trade-offs (impact vs. effort, must-have vs. nice-to-have), and bring a clear recommendation on what gets built and when.
• Drive Growth & Retention
• Partner with growth and lifecycle teams to lift acquisition, S2S conversion, and retention across the funnel.
• Turn single-treatment buyers into multi-specialty members through cross-sell and long-term engagement.
• Build pricing, bundling, and merchandising strategies that protect margin and LTV.
• Launch & Scale New Treatments
• Identify, prioritize, and launch new treatments, SKUs, and programs — business case to forecast to go-live.
• Work with clinical and pharmacy teams to bring therapies to market safely and fast.
• Build repeatable playbooks, not one-off fixes.
• Own the Customer Experience
• Deliver an end-to-end experience that is premium, empathetic, and destigmatizing — clinical rigor without clinical coldness.
• Pressure-test the journey as a customer would, from first touch through fulfillment and ongoing care.
• Pair qualitative insight with hard data to close experience gaps.
• Lead Cross-Functional Execution
• Be the go-to leader for your initiatives, aligning clinical, regulatory, product, growth, analytics, pharmacy, and operations.
• Set clear priorities and success criteria; keep partners moving even when they don’t fully agree.
• Direct the growth-ops and analytics resources behind you; act as a thought partner to the Sr. Managers supporting your work.
• Manage Performance
• Own the scorecard for your initiatives — revenue, contribution margin, retention / churn, S2S, ARPU, treatment adoption.
• Set KPIs and success criteria for everything you run; report performance in business reviews (WBR / MBR / QBR).
• Treat compliance (FDA, compounding, state telehealth) as a competitive moat, not a bottleneck.

Director, Category Management

Pharmacist

• Clean, calibrate, and maintain non-sterile compounding equipment and designated workspaces.
• Assist with staging raw materials and managing non-sterile compounding inventory.
• Adhere to safety protocols and maintain a clean, organized, and compliant work environment.
• Participate in site-specific training, ongoing competency assessments, and annual revalidation.
• Maintain proper documentation, including batch records, ingredient logs, and cleaning logs.
• Follow USP <795> and <800> requirements and ensure compliance with state and federal laws.
• Compound non-sterile medications (tablets, solutions, suspensions, gummy formulations, etc.) following prescription orders and site SOPs upon completion of certification.

Senior Software Engineer, Patient Platform – Backend

Senior Software Engineer, Developer Platform – Full-Stack

Staff Analyst, Product & Marketing

Senior Software Engineer, Web/Mobile

Director, Category Management

Compounding Pharmacy Technician – Nights