hims & hers

Full-stack Engineer

• Lead the design and development of scalable backend systems, APIs, and platform services that power treatment recommendations and personalization.
• Architect and build the infrastructure that enables experimentation, recommendation engines, and AI-powered healthcare experiences
• Partner with Machine Learning engineers to productionize models and integrate intelligent decisioning into customer and provider workflows
• Design and implement highly reliable, observable, and maintainable distributed systems
• Drive platform investments including self-service tooling, testing infrastructure, unified decisioning frameworks, and data pipelines
• Collaborate with vertical engineering teams to establish reusable patterns, frameworks, and best practices that enable independent innovation
• Evaluate and integrate emerging AI and LLM technologies where they can improve provider efficiency, patient outcomes, or operational scale
• Lead complex technical initiatives that span multiple teams and systems
• Mentor engineers and provide technical leadership through design reviews, architecture discussions, and hands-on implementation
• Influence the long-term technical direction of the MedMatch platform and broader AI ecosystem

Staff Software Engineer, AI & Recommendations Platform

Events

• Plan and organize internal events according to internal requirements, including researching and hiring vendors, booking venues, planning transportation, inviting participants, planning activities, banquet management, packing event materials and creating name badges and signage.
• Communicate directly with stakeholders throughout the event planning process to provide updates, align on event goals, coordinate guest list and vendor specifications, and ensure all parties understand relevant information and details.
• Meet with leaders and executives as necessary to discuss and plan event specifications such as scope, format, budget, administrative details, and special requirements.
• Negotiate contracts with venue personnel, caterers, hospitality staff, A/V providers, and other vendors to acquire necessary services and activities for events while meeting budgetary objectives.
• Remotely monitor and oversee events from preparation and set-up through teardown to ensure adherence to planned format, compliance with regulations, cooperation between vendors, resolution of issues, and overall satisfaction of participants and sponsors.
• Perform post-event tasks promptly such as meeting with clients to ensure satisfaction, reviewing invoices and bills, approving payments, and documenting issues and resolutions.
• Evaluate potential locations, providers, vendors, and other professionals frequently to determine viability for future events and build a personal knowledge base to better serve stakeholders.
• Monitor Employee Experience events inbox and manage communication templates
• Assist with other administrative tasks for employee experience team as needed

Corporate Event Planner

Platform Engineer

• Maintain and extend service provisioning foundations: Keep Backstage-based service templating healthy for greenfield use cases. Contribute to our growing service catalog layer: a YAML-backed, AI-enriched registry exposed via REST API and MCP, designed to be queryable by both engineers and agentic systems
• Build and scale agent golden paths: Evolve our agentic infrastructure from experiments to standard architecture. Treat AI agents as first-class platform users: defining deployment standards, and building the guardrails that let teams ship agents safely and consistently
• Drive service mesh adoption: Lead the rollout and standardization of Istio across the fleet: covering mTLS, traffic shaping, and policy enforcement and build the golden paths and runbooks that make mesh adoption straightforward for product teams
• Establish platform guardrails: Define scorecards/insights and CI policies (lint, contract checks, security baselines) that raise signals and make it easy for teams to get to “green”
• Own core platform components: Design, build, and operate Kubernetes, IaC (e.g., Terraform), CI/CD pipelines, service templates, runtime addons, and shared libraries with SLOs and clear runbooks
• Work closely with product teams: Partner with a rotating set of squads to co‑design golden paths, collect feedback, remove friction, and measure adoption and impact
• Lead migrations and deprecations: Plan and execute multi‑repo changes (API versioning, SDK upgrades, framework/runtime bumps) with clear comms, docs, and safe rollout strategies
• Measure what matters: Instrument developer experience and delivery metrics; use data to prioritize and iterate the platform roadmap

Senior Platform Engineer

Operations

• Act as the primary TA consultant for Pharmacy and Fulfillment Center leadership
• Oversee, mentor, and develop a small team of recruiters/specialists
• Personally manage a full-cycle req load for key, specialized, or pharmacist roles within the facility
• Partner heavily with the entire Operations Talent Acquisition Team and cross-functional stakeholders to audit, streamline, and scale our hiring workflows
• Own TA reporting dashboard and analytics for your site
• Design and execute localized talent attraction strategies, including community partnerships, college relations and hiring events
• Strategically leverage AI tools in recruitment

Talent Acquisition Lead, Operations

Recruitment

• Own the end-to-end recruitment process for Pharmacy Technicians (certified, registered, and trainees). Efficiently move large cohorts of candidates through the sourcing, screening, and offer stages
• Partner daily with Pharmacy Managers and shift supervisors to understand immediate staffing gaps, coordinate rapid interview loops, and align on weekly onboarding targets
• Actively source and build diverse talent pipelines in the Columbus, OH area. Forge strong relationships with local pharmacy technician schools, community colleges, and vocational programs
• Collaborate with onboarding and compliance teams to ensure all selected candidates meet state board of pharmacy regulations, certifications, and background requirements prior to their start date
• Partner heavily with the TA Lead and the broader Operations TA Team to audit and optimize high-volume hiring workflows, removing friction for candidates and keeping time-to-hire low
• Maintain meticulous data integrity within our ATS. Leverage metrics to track pipeline health and help organize, host, and execute localized hiring events and open houses
• Strategically leverage AI tools in recruitment to maximize capacity, streamline time-consuming administrative tasks, and enhance overall recruiting capabilities

Talent Acquisition Specialist, Operations

• Own the end-to-end recruitment process for Pharmacy Technicians (certified, registered, and trainees). Efficiently move large cohorts of candidates through the sourcing, screening and offer stages
• Partner daily with Pharmacy Managers and shift supervisors to understand immediate staffing gaps, coordinate rapid interview loops, and align on weekly onboarding targets
• Actively source and build diverse talent pipelines in the Gilbert/Mesa, AZ area. Forge strong relationships with local pharmacy technician schools, community colleges, and vocational programs
• Collaborate with onboarding and compliance teams to ensure all selected candidates meet state board of pharmacy regulations, certifications, and background requirements prior to their start date
• Partner heavily with the TA Lead and the broader Operations TA Team to audit and optimize high-volume hiring workflows, removing friction for candidates and keeping time-to-hire low
• Maintain meticulous data integrity within our ATS. Leverage metrics to track pipeline health and help organize, host, and execute localized hiring events and open houses
• Strategically leverage AI tools in recruitment to maximize capacity, streamline time-consuming administrative tasks, and enhance overall recruiting capabilities

• Ownership of the end-to-end recruitment process for fulfillment, logistics, and high-volume operations roles. Source, screen, interview, and offer top talent while ensuring an incredible candidate experience
• Partner daily with Fulfillment Center supervisors and Pharmacy team leads to understand immediate hiring needs, provide candidate updates, and coordinate onsite interview loops
• Actively source passive talent and build diverse pipelines in the Columbus, OH area through localized networking, community partnerships, and creative grassroots recruiting
• Partner heavily with the TA Lead and the broader Operations TA Team to audit and streamline hiring workflows, constantly looking for ways to maximize efficiency and reduce time-to-hire
• Keep our Applicant Tracking System (ATS) meticulously updated. Leverage hiring metrics to track your progress, identify bottlenecks, and share real-time updates with hiring managers
• Help design, organize, and execute localized hiring events, interview days, and community talent attraction strategies
• Strategically leverage AI tools in recruitment to maximize capacity, streamline time-consuming administrative tasks, and enhance overall recruiting capabilities

Talent Acquisition Recruiter, Operations

• Act as the primary TA consultant for Pharmacy and Fulfillment Center leadership
• Oversee, mentor, and develop a small team of recruiters/specialists
• Personally manage a full-cycle req load for key, specialized, or pharmacist roles
• Partner heavily with the entire Operations Talent Acquisition Team and cross-functional stakeholders to audit, streamline, and scale our hiring workflows
• Own TA reporting dashboard and analytics for your site
• Design and execute localized talent attraction strategies, including community partnerships, college relations and hiring events
• Strategically leverage AI tools in recruitment to maximize capacity

• Ownership of the end-to-end recruitment process for fulfillment, logistics, and high-volume operations roles. Source, screen, interview, and offer top talent while ensuring an incredible candidate experience
• Partner daily with Fulfillment Center supervisors and Pharmacy team leads to understand immediate hiring needs, provide candidate updates, and coordinate onsite interview loops
• Actively source passive talent and build diverse pipelines in the Gilbert/Mesa, AZ area through localized networking, community partnerships, and creative grassroots recruiting
• Partner heavily with the TA Lead and the broader Operations TA Team to audit and streamline hiring workflows, constantly looking for ways to maximize efficiency and reduce time-to-hire
• Keep our Applicant Tracking System (ATS) meticulously updated. Leverage hiring metrics to track your progress, identify bottlenecks, and share real-time updates with hiring managers
• Help design, organize, and execute localized hiring events, interview days, and community talent attraction strategies
• Strategically leverage AI tools in recruitment to maximize capacity, streamline time-consuming administrative tasks, and enhance overall recruiting capabilities

Talent Acquisition Recruiter – Operations

General Counsel

• Serve as a subject matter expert on privacy laws and apply your expertise across all business functions within our global organization.
• Lead AI and privacy-related legal reviews of products and features, ensuring privacy-by-design principles are integrated early in the development process.
• Provide actionable business guidance on complex data use cases, including AI initiatives
• Work closely with the Product, AI, Marketing, and Engineering teams to align legal requirements with operational controls and business processes.
• Develop and maintain internal policies and playbooks to provide teams clear legal frameworks, risk considerations, and best practices for responsible AI use.
• Collaborate with the Legislative and Public Policy teams to evaluate proposed AI and privacy laws and support the company’s advocacy efforts.
• Support and scale our privacy and AI programs by leading impact assessments (e.g., DPIAs, AI risk assessments) and documenting data processing activities.
• Monitor legal and regulatory developments in privacy and AI matters and translate them into clear, business-friendly guidance.
• Support incident response for privacy and AI-related matters, collaborating with cross-functional partners from the detection stage to mitigation.

Counsel, Privacy & AI

Copywriter

• Define and drive copy strategy for digital products including storefront, app, flow, and more
• Lead and mentor a team of senior product copywriters working across digital products such as online intake flows, app, subscription management, and beyond
• Own content strategy for product launches, experiments, and high-visibility initiatives
• Champion the integration of AI tools into copywriting workflows, ideation, and content development, establishing best practices and raising the bar for how the team works smarter and faster
• Serve as a senior cross-functional partner to product managers, product marketing managers, designers, developers, and other stakeholders, setting the standard for collaboration
• Synthesize and manage feedback from stakeholders at multiple levels, including executive leadership
• Deliver brand, marketing, and UX copywriting at the highest level while championing and evolving brand voice, tone, and direction
• Use your expertise as an insight-driven storyteller to elevate every asset you touch
• Champion editorial excellence, setting the bar for editing, grammar, and proofreading standards across the team
• Establish, evolve, and enforce brand and content guidelines organization-wide

Senior Lead Product Copywriter

Graphics Designer

• Own high-impact customer-facing experiences across our top-of-funnel web ecosystem, including campaign pages, product launches, promotional programs, and subscriber touchpoints.
• Push the boundaries of the Hims & Hers experience.
• Advocate for our users by deeply understanding their needs, challenges, and behaviors.
• You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish.
• You are not waiting to see how AI changes design because you are already using it.

Senior Digital Designer

• Drive front-end excellence across Growth Engineering, ensuring the creation of fast, accessible, and visually polished experiences that reflect the Hims & Hers brand and delight users at every interaction.
• Champion UI performance, accessibility, and responsiveness, setting measurable standards (e.g., LCP, CLS, interactivity) and collaborating with teams to achieve top-tier metrics that directly improve conversion and engagement.
• Lead cross-team initiatives from inception through execution, coordinating stakeholders, managing risk, and ensuring delivery on key success metrics.
• Serve as the accountable technical leader for key systems or domains, taking ownership of both system outcomes and long-term evolution.
• Model principled decision-making, balancing short-term delivery with long-term system health and organizational scale.
• Champion cross-functional alignment, ensuring technical direction is tightly integrated with product strategy and roadmap priorities.
• Lead architectural design and evolution for systems that span multiple teams, aligning abstractions with long-term scalability and business goals.
• Raise the bar for code quality and engineering standards, ensuring that all solutions are robust, testable, observable, maintainable, secure, and scalable.
• Create and promote shared architectural patterns, tools, and infrastructure that improve engineering efficiency and velocity across teams.
• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments.
• Proactively identify systemic risks and lead the design and implementation of resilient, observable, and scalable solutions.
• Mentor senior engineers, fostering a culture of innovation, collaboration, and excellence.
• Drive technical discussions and provide insights as a member of our technical advisory group to help guide and provide feedback on critical decisions and provide insights to shape the growth engineering strategy and roadmap.
• Drive a mindset of operational excellence through continuous improvement and learning.
• Analyze performance metrics and user feedback to inform technical direction and product enhancements, ensuring a seamless user experience.
• Stay on top of industry trends, emerging technologies, and best practices to continuously improve our engineering processes and product offerings.

Staff Software Engineer, Growth

Customer Retention Specialist

• Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience.
• Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards.
• Advocate your team’s technical needs and priorities within the broader engineering organization.
• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments.
• Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience.
• Work closely with other engineering teams to ensure seamless integration and communication across systems and services.
• Contribute to the vision for the team and the platform as technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance.
• Break down complex projects into clear, actionable tasks to drive successful outcomes.
• Implement observability practices across the platform, including logging, monitoring, and alerting to ensure system reliability and performance.
• Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools.
• Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts.
• Create and maintain technical documentation for architecture and development processes.
• Conduct code reviews and contribute to knowledge-sharing initiatives within the team.
• Identify performance bottlenecks and propose enhancements to optimize system performance and reliability.
• Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform.
• Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers.
• Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

Senior Software Engineer, Customer Retention

Product Manager

• Own the end-to-end consumer journey — from discovery and education through onboarding, treatment, and ongoing engagement
• Partner with engineering and design to build AI into the core consumer experience.
• Lead projects through the ideation, development, and launch of innovative customer experience features
• Partner with our clinical teams to ensure protocols, safety, and education are core to the product experience
• Help shape short to long-term roadmaps, driving long-term scalability while balancing day-to-day improvements
• Maximize efficiency in a fast-growing company with a constantly evolving environment

Staff Software Engineer, AI & Recommendations Platform

Corporate Event Planner

Senior Platform Engineer

Talent Acquisition Lead, Operations

Talent Acquisition Specialist, Operations

Talent Acquisition Specialist, Operations

Talent Acquisition Recruiter, Operations

Talent Acquisition Lead, Operations

Talent Acquisition Recruiter – Operations

Counsel, Privacy & AI

Senior Lead Product Copywriter

Senior Digital Designer

Staff Software Engineer, Growth

Senior Software Engineer, Customer Retention

Lead Product Manager, Growth