Senior Manager, Global Research
hims & hers
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
Visit company websiteExplore more
Salary
💰 £65,000 - £80,000 per year
Job Level
About the role
- Lead qualitative and quantitative research (surveys, interviews, focus groups) to inform global product launches, messaging, positioning, and ongoing optimization
- Collaborate closely with Growth, Marketing, Product, and Comms to ensure research directly shapes strategies and market-level execution
- Partner with the U.S. Customer Insights & UX Research team to connect learnings across regions, highlight similarities and differences, and identify global opportunities
- Ensure all research meets cultural and regulatory standards (GDPR, health category rules, etc.)
- Develop foundational frameworks that enable the business to scale international research efficiently - templates, processes, vendor guidance, and documentation for future markets
- Own Brand Health Tracker synthesis for the UK and Canada, distilling data into executive-ready insights and actionable recommendations
- Advocate for the global consumer voice internally, ensuring international perspectives are represented in decision-making
Requirements
- 7+ years of experience in consumer insights, market research, UX research, or global research roles
- Demonstrated experience leading multi-market consumer research across the UK, Canada and other global regions
- Strong command of qualitative and quantitative methodologies, with the ability to manage studies end-to-end
- Understanding of global/regional compliance requirements (e.g., GDPR)
- Proven ability to synthesize data into compelling stories for senior stakeholders
- Strong collaboration and project management skills; comfortable juggling multiple workstreams and markets simultaneously
- Ability to operate in ambiguous, fast-paced environments and create structure and develop new processes
- Experience in healthcare, wellness, or DTC is a plus
Benefits
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- 401k benefits with employer matching contribution
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
qualitative researchquantitative researchmarket researchUX researchdata synthesisconsumer insightsmulti-market researchstudy managementframework developmentprocess documentation
Soft skills
collaborationproject managementstorytellingadaptabilitystrategic thinkingcommunicationproblem-solvingorganizational skillsleadershipadvocacy