IT Administrator
Phil, Inc.
AzureCloudCyber SecurityFirewallsJamfLinux
IT Manager
Highwire PR
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New Jersey, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $105,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSCloudCyber SecurityJamf
About the role
- Partner with the Chief Technology Officer to implement and elevate the agency’s IT strategy to align with business objectives and drive growth.
- Technical escalation point within the agency.
- Management and development of agency IT Support.
- Implementing, driving user adoption, and ensuring best usage of new technologies within the agency.
- Management of networking and cloud infrastructure within agency
- Ensuring infrastructure and endpoint asset management, including refresh cycles, vulnerability management, and patching/updates, are maintained per the agency's cybersecurity policies.
- Help drive and inform next-generation technology development
- Assist with selection and implementation of agency technology initiatives.
- Oversee the design, maintenance, and security of key infrastructure, ensuring reliable and efficient operations.
- Lead the planning, execution, and delivery of IT projects, including resource allocation, budget management, and timeline adherence.
- Cultivate a high-performing IT team by recruiting, mentoring, and managing staff to achieve departmental goals.
- Identify opportunities to improve operational efficiency through technology innovations and process enhancements.
- Monitor and mitigate risks related to cybersecurity and data protection, safeguarding the organization’s assets and information.
Requirements
- At least 5-7 years’ experience in an IT Support role, preferably in an agency
- Able to script or code in at least 1 popular coding language.
- Demonstrated expertise in managing enterprise IT systems, SaaS/Cloud, and IT infrastructure, including Google Workspace, Slack, Zoom, CrowdStrike, Okta, Jamf, KnowBe4, Adobe Creative Cloud, and AWS services.
- Familiar with AI technologies
- Understanding of IT processes, governance, and compliance requirements
- Outstanding leadership, problem-solving, and decision-making abilities
- Mac OSX and Windows platform configuration and management
- Can demonstrate knowledge of service desk ticketing-based software
- Can demonstrate knowledge of endpoint management and security
Benefits
- Competitive salary
- Merit-based bonuses and promotions
- Hybrid work model to suit your schedule and lifestyle
- Excellent vacation policy including extended break for summer and winter holiday
- Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm
- 401K Match
- Medical and dental benefits/ FSA
- Paid Parental Leave
- Commuter Benefit
- Growth Mindset Stipend of $100 annually for books, exhibitions, etc.
- Technology reimbursement
- Wellness benefit
- Donation Match
- Mentorship
- Monthly recognition programs
- Employee referral bonus
- New business referral bonus
- Quarterly Highwire fun events – Thanksgiving is our favorite holiday
- Dog friendly work environment
- Extremely supportive, nurturing environment with many opportunities for learning and growth
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
scriptingcodingIT supportenterprise IT systems managementSaaScloud infrastructureendpoint managementcybersecurityservice desk ticketingIT processes
Soft skills
leadershipproblem-solvingdecision-makingmentoringoperational efficiencyrisk managementcommunicationteam managementstrategic planninguser adoption
