Hightouch

Customer Success Engineer

Hightouch

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

SQL

About the role

  • Work directly with all users to ensure they can get the most value from the platform
  • Answer questions in Intercom, Slack, on the phone, or through email
  • Understand how to read API documentation and how standard SaaS tools work
  • Collaborate with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations

Requirements

  • 2+ years in a customer-facing role
  • Technical background either through experience or education
  • Conversant in SQL or willing to learn the basics and a few more advanced topics
  • Strong discovery and interpersonal skills
  • Intellectual curiosity, high ambition, and humility
  • High proficiency in reading, writing, and speaking English
  • Ability to adapt to an ever-changing work environment
  • Thorough understanding of the technology industry and its players
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLAPI documentationSaaS tools
Soft Skills
discovery skillsinterpersonal skillsintellectual curiosityambitionhumilityadaptabilitycommunication skills