Network Operations Specialist
HighNote
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $75,000 - $125,000 per year
About the role
- Responsible for day to day network operations with Highnote’s partner networks and banks
- Initiate and manage project implementations with the card networks, including BIN set up, migrations updates etc.
- Create and maintain tracking for all projects across the Partner Operations Team.
- Provide back up for current projects
- Ensure accurate and timely communication regarding network projects and issues with internal teams
- Partner with internal teams including Business Operations, Business Intelligence and Analytics, Data, Implementation and Finance teams proactively on network operations related activities
- Document process improvements, requirements for automation and analysis with the use of AI and data automation tools
Requirements
- 2-5 years of experience working with the card networks
- Prior experience working at a Card Network, Bank, Gateway and/or Processor
- Detailed understanding of card networks
- High level understanding of forms, terminology and codes used by the networks
- Card Issuing and Acquiring experience
- Self starter who is motivated and has an outrageous attention to detail
- Team management skills are a definite plus
Benefits
- Flexible Paid Time Off
- 100% healthcare coverage + 75% coverage for dependents
- 401k program
- Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent
- Equity in Highnote
- Stipend to build out your home office; internet reimbursement
- Compensatory packages are competitive based on robust market research, combining cash salary, equity, and benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network operationsproject managementBIN setupdata automationprocess improvementcard issuingcard acquiringdata analysiscommunicationdocumentation
Soft Skills
self-starterattention to detailteam managementproactive communicationcollaboration