HighNote

Network Operations

• Responsible for day to day network operations with Highnote’s partner networks and banks
• Initiate and manage project implementations with the card networks, including BIN set up, migrations updates etc.
• Create and maintain tracking for all projects across the Partner Operations Team.
• Provide back up for current projects
• Ensure accurate and timely communication regarding network projects and issues with internal teams
• Partner with internal teams including Business Operations, Business Intelligence and Analytics, Data, Implementation and Finance teams proactively on network operations related activities
• Document process improvements, requirements for automation and analysis with the use of AI and data automation tools

Network Operations Specialist