Highmark Health

General Counsel

• Provide regular legal support for one or more discrete units of the Corporation; demonstrate deep knowledge of the Corporation’s business, while retaining the discipline of legal analysis; interpret law and apply to internal / external business issues and recommend best practices
• Provide timely, accurate, comprehensive, thorough and practical legal advice and prepare effective documents based upon knowledge of federal, state and other applicable law and the regulatory environment in which the Corporation functions
• Apply sound business judgment to the provision of legal advice; have highly advanced expertise in areas of legal practice that are necessary to effectively provide legal counsel; is viewed as a subject matter expert
• Manage litigation, transactions or other matters and/or assist and work cooperatively with and/or supervise outside legal counsel, including outside lawyers from approved law firms used by the Corporation; may direct such work of outside legal counsel or facilitate such work of outside counsel to address issues effectively and efficiently, including minimizing outside legal counsel fees and expenses, as appropriate

Senior Counsel

Auditor

• Leads all hospital or physician audits/investigations
• Provides guidance to other auditors
• Conducts educational sessions for hospital/physician staff
• Analyzes and summarizes PEPPER reports

Senior Compliance Auditor

Financial Planning and Analysis

• Lead the strategic transformation and optimization of workforce operations across enGen
• Establish robust frameworks for tracking hours, managing financial allocations, and ensuring efficient resource deployment
• Partner closely with Business Operations function in Finance for key financial metrics, cost-benefit analyses, and ROI
• Develop and implement a comprehensive strategy for tracking all workforce hours and financial allocations
• Drive end-to-end transformation initiatives for workforce operations

Senior Director – Finance Ops, Workforce Management

Technical Project Manager

• Serve as a project leader with multiple medium sized projects.
• Contribute to the definition, planning, and delivery of multiple product and technology projects.
• Maintain day-to-day operation of projects (including budgetary oversight and staffing).
• Collaborate with all project stakeholders to proactively identify and mitigate project risks.

IT Project Manager

Consultant

• Drive across all aspects of engagement delivery, under the direction of the engagement manager
• Gathering and analyzing information
• Formulating and testing hypotheses
• Developing recommendations
• Building reports and deliverables
• Presenting findings and recommendations to client managers and executives
• Facilitating meetings and workshops
• Managing workstream workplan

Senior Transformation Consultant

Systems Engineer

• Support analytical aspects of the application product life cycle
• Collaborate with customers on complex issues
• Create business cases and cost sheet analysis
• Analyze data to determine business problems and trends
• Create/execute test cases and provide root cause analysis
• Verify delivery of customer needs and ensure quality delivery
• Mentor Associate and Intermediate Business Systems Analysts
• Lead or participate in moderately complex projects

Senior Business Systems Analyst – Chat Platform

Marketing Operations

• Oversees and serves as a subject matter expert for critical operational elements in the development of marketing materials
• Facilitates the timely development, management, and optimization of customer and prospect marketing and communication materials
• Ensures strategic alignment, compliance, and data accuracy
• Facilitates campaign setup to enable detailed tracking and analysis
• Collaborates with assigned team to understand goals, objectives, and strategies
• Achieves service excellence in tactical support for growth or retention initiatives

Marketing Operations Specialist

Data Analyst

• Executes SEO strategies for a digital product or website to support customer and business goals.
• Helps develop SEO plans optimizing new and existing content.
• Partners with the internal creative agency on content development and SEO requirements for content across the property or site.
• Works with various SEO management tools such as SEO Clarity, Conductor, BrightEdge, Yext, Site Improve, SEMRush, etc.
• Assists with SEO performance reporting on site performance and content engagement trends.
• Works with Google Search Console.
• Provides input to Content Strategy, UX, and product management on SEO strategy and execution across sites.

SEO and Web Analytics Analyst

• Provides patient care, documents and charges for care per department policy
• Independently supervises Behavioral Health Consultants and operations of the BHC services in ambulatory areas
• Implements BHC programs, policies, and procedures of the department and conforms to budgetary guidelines
• Develops and monitors a clinical plan and helps manager oversee all activities of program implementation
• Provides support to practices who are integrating Behavioral Health Consultants into their workflow

Supervisor, Behavioral Health Consultants

Project Manager

• This role is responsible for the successful planning, execution, and delivery of projects.
• Lead all aspects of the project lifecycle, from initial concept to final delivery.
• Develop comprehensive project plans, including detailed schedules, resource allocation, budget management, and risk assessments.
• Proactively identify and mitigate potential project roadblocks.
• Define and manage project scope, ensuring all deliverables align with business objectives.
• Build and maintain strong relationships with key stakeholders across the organization.
• Prepare and deliver comprehensive project status reports.

Senior Client Project Manager

Sales

• Assist in setting and executing the strategic vision for Salesforce capabilities
• Collaborate with business partners across the Highmark Health Plan, Sales Leadership, IT, and other Blue Plans
• Manage projects/enhancements of business processes and drive operational efficiencies
• Serve as the subject matter expert (SME) for the administration of the Salesforce platform
• Assist in managing a team of certified Salesforce business admins
• Ensure ongoing strategic planning for user adoption, best practices, and training

Manager, Salesforce Strategy and Consulting – Federal Markets

Business Operations

• Perform business analysis tasks by supporting stakeholders
• Handle user inquiries/issues and enhancements to the system
• Work with stakeholders to identify solutions including training and process changes
• Provide required business expertise for project and production activities
• Ensure compliance for required standards
• Conduct complex analysis on reports to ensure system performance
• Communicate effectively with team members and management

Internal Business Systems Consultant

Manager

• Serve as a project leader with multiple medium sized projects.
• Contribute to the definition, planning, and delivery of multiple product and technology projects.
• Influence the successful delivery and implementation of cross-functional activities.
• Lead and coordinate multiple medium sized integration projects.
• Cultivate a customer-first attitude by forging relationships with stakeholders.
• Develop detailed project plans, define scope, set milestones, and allocate resources.
• Identify, assess, and mitigate project risks and issues.
• Collaborate with all project stakeholders to proactively identify and mitigate project risks.
• Contribute to creation of communication strategies and execute.
• Monitor and report on project progress, deliverables, and key performance indicators to stakeholders.

Client Solution Delivery Manager

• Serve as a project leader for multiple large-scale product and technology projects
• Lead and coordinate multiple large-scale integration projects
• Develop detailed project plans, define scope, set milestones
• Identify, assess, and mitigate project risks and issues
• Monitor and report on project progress and deliverables
• Document lessons learned and best practices

Senior Client Solution Delivery Manager

Recruitment

• Collaborating with clinical leadership to create, coordinate and maintain provider schedules, primarily utilizing the QGenda software platform.
• Coordinates staffing for the department and performs other duties and responsibilities for the department as required.
• Assists in providing adequate, competent staff for each of the locations, by working closely with the Managers to identify their staffing needs.
• Coordinates and adjusts schedules on a daily basis; also reviews schedules for monthly projections.
• Maintains statistical information.
• Maintains workflow in accordance to staffing pattern and/or per request of nurse directors.
• May handle appropriate orientation of agency/external staff, ensuring their orientation/training meets DOH and JCAHO guidelines; maintains appropriate files for agency/external staff.
• Demonstrates effective communication skills with patients, families, physicians and other healthcare team members as they enter or contact the nursing office.
• Under the direction of the Director or Manager, may act as the liaison with external staffing agencies.
• Performs other duties as assigned or required.