People Business Partner
ServiceTrade
People & Culture Operations Manager
HighlightTA
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Optimize the entire employee experience through strategic development, implementation, and management of core HR operational functions.
- Lead the administration and maintenance of the global job leveling framework and job architecture.
- Manage the end-to-end annual compensation review cycle, including merit increases, bonus payouts, and equity refreshes.
- Design, implement, and administer competitive, cost-effective global benefits programs.
- Manage global relationships with benefits brokers, providers, and vendors.
- Serve as the subject matter expert (SME) for the HRIS.
- Collect, clean, analyze, and interpret complex global HR data to identify trends and provide actionable business insights.
- Develop, maintain, and automate robust P&C dashboards and reports in Excel and HRIS.
Requirements
- Minimum of 4+ years of progressive experience in HR/P&C Operations, Total Rewards, or HRIS Administration, ideally within a high-growth Technology or SaaS organization.
- Exceptional Data Proficiency: Expert-level capability in Google sheets (e.g., VLOOKUPs, Pivot Tables, logical functions, complex data manipulation, modeling, and charting) to analyze large datasets and create comprehensive reports.
- Strong Analytical Acumen: Proven ability to collect, synthesize, and interpret raw HR data into clear, concise, and actionable management reports and presentations.
- HRIS Expertise: Deep functional knowledge of a major HRIS platform (e.g., Workday, SuccessFactors, UKG, Rippling, BambooHR) including reporting, maintenance, configuration, and data integration.
- Operational Excellence: Demonstrated ability to manage complex, multi-faceted projects (e.g., annual enrollment, compensation cycles) with a strong focus on detail and deadlines.
- Regulatory Compliance: Solid understanding of core Canadian, US and, preferably, international employment laws and compliance requirements related to compensation and benefits.
Benefits
- Flexible benefit plans
- Wellness programs
- Parental leave top-up for growing families
- Flexible paid time off
- Retirement plans
- 30-day work-from-anywhere program
- Hybrid-flexible environment
- Learning allowance
- Mentorship
- Leadership forums
- Gig programs to grow your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR operationsjob leveling frameworkcompensation review cyclebenefits programsdata analysisExceldata manipulationreportingHRIS administrationproject management
Soft skills
analytical acumenattention to detailcommunicationstrategic developmentrelationship managementproblem-solvingdata interpretationpresentation skillsorganizational skillsleadership
