Sortly

Director, People Operations

Sortly

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $125,000 - $175,000 per year

Job Level

Lead

About the role

  • Partner with the CPO to evolve our People roadmap aligned with business priorities, helping us scale to $50M ARR in the next few years.
  • Provide hands-on talent acquisition guidance across all functions and levels; ensure Sortly’s hiring process is inclusive, data-driven, and designed for scale.
  • Build and optimize core People programs across the employee lifecycle—onboarding, performance, rewards, compliance, and more—balancing operational excellence with a human touch.
  • Lead annual cycles (mid-year and end-of-year focal reviews, compensation planning, engagement surveys) with clarity, structure, and inclusivity.
  • Own our People systems (e.g., ATS, HRIS, WorkLeap) to drive automation, clean data, and actionable insights.
  • Develop metrics and dashboards to measure People initiatives and inform decisions.
  • Ensure compliance and risk mitigation while maintaining a nimble, startup-friendly approach.
  • Design programs that support career progression, DEI, and employee engagement in ways that feel authentic.
  • Team up with the business to bring our RISE values to life through People programs that foster trust, recognition, and growth.
  • Partner with leaders to scale Sortly’s culture in a remote-first environment, ensuring connection and clarity as we grow.
  • Lead and mentor the People Ops team to deliver operational excellence and thoughtful programming to employees and managers.
  • Be a trusted thought partner to the CPO and executive team, offering both strategic perspective and tactical know-how.

Requirements

  • 8+ years of progressive People/HR experience, including 2+ years in a Director-level role managing people.
  • Proven success scaling People programs in growth-stage SaaS companies ~100–200+ employees strongly preferred.
  • Experience leading both talent acquisition and core People programs (performance, recognition, compensation).
  • Builder mindset—you’ve created programs and infrastructure from scratch in fast-growing environments.
  • Comfortable using data and market insights to inform strategies and decisions.
  • Excellent communicator and relationship-builder with the ability to influence leaders and align stakeholders.
Benefits
  • Opportunity to work with a passionate and dedicated team
  • A culture that fosters innovation, growth, and collaboration
  • Competitive salary and benefits package
  • Chance to make a significant impact on the future of inventory management
  • Annual off-site retreats
  • Home office stipend
  • 401k match
  • Yearly learning and development reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
talent acquisitionperformance managementcompensation planningemployee engagementdata analysismetrics developmentdashboard creationcompliancerisk mitigationprogram design
Soft skills
communicationrelationship-buildinginfluencestrategic thinkingtactical know-howmentoringoperational excellenceinclusivitytrust-buildingcollaboration
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