HighLevel

Lead Generation

• Define and own the long-term vision for HighLevel’s Marketing OS and Lead Generation ecosystem
• Identify opportunities to unify fragmented tools into a cohesive, AI-powered growth platform
• Drive product strategy that increases lead volume, conversion rates, and customer ROI
• Lead a group of product managers and cross-functional teams across multiple product lines
• Ensure tight integration across all surfaces to deliver a seamless user experience
• Partner with Growth, Sales, and Customer Success to drive adoption of core lead gen tools
• Embed AI across the ecosystem to create autonomous marketing workflows
• Establish and track core metrics for lead generation volume and quality

Senior Director, Product Management – Marketing OS, Lead Generation Suite

Full-stack Engineer

• Design, build, and scale backend systems and APIs with high reliability and performance
• Contribute to frontend development ensuring seamless user experiences
• Take full ownership of features from problem definition to production and monitoring
• Work on ambiguous problems, break them down, and drive them to completion
• Collaborate closely with product, design, and other engineers to deliver high-quality solutions
• Improve system architecture, developer experience, and engineering best practices

Software Development Engineer II

Security Engineer

• Lead end-to-end PCI DSS compliance, including CDE scoping and reduction, control implementation/validation, and audit management (RoC/SAQ, QSAs).
• Lead and support SOC 2 Type II attestation initiatives, including TSC mapping, evidence collection, control testing, and remediation tracking.
• Support and maintain ISO 27001 ISMS, including risk assessments, SoA, internal audits, and continuous improvement activities.
• Develop and enforce security policies, standards, and procedures aligned with PCI DSS, SOC 2, and ISO 27001.
• Partner with Security, Platform, and Application teams to ensure controls are technically implemented and continuously operating.
• Collaborate with Security Architecture to review and validate security exceptions and ensure compliance alignment.
• Track, review, and periodically reassess approved exceptions to minimize long-term risk exposure.
• Own the Third-Party Risk Management (TPRM) program, including vendor tiering, risk assessments, and security reviews.
• Evaluate vendor compliance posture, including PCI DSS requirements, and define remediation or contractual controls.
• Design and manage scalable GRC workflows for risk assessments, vendor reviews, evidence management, and control testing.
• Perform business impact analysis and support BCDR planning and tabletop exercises.
• Prepare and present risk, compliance, and third-party security reports to senior leadership.
• Translate technical risks into business-impact language to support decision-making.

Affiliate Manager

• Support the management of affiliate partners by assisting with day-to-day communication and follow-ups
• Respond to affiliate queries and provide timely support based on defined processes and guidelines
• Help onboard new affiliates and ensure they understand basic platform usage and workflows
• Assist in executing outreach campaigns, including email follow-ups and engagement efforts
• Support activation of affiliates by following defined playbooks and engagement strategies
• Help maintain consistent communication with assigned affiliates to ensure ongoing engagement
• Track affiliate activity and maintain accurate records in CRM and internal tools
• Support reporting by updating dashboards and sharing basic performance insights
• Flag any performance gaps or issues to the manager for further action
• Ensure timely follow-ups on leads, trials, and affiliate interactions as per defined SLAs
• Maintain hygiene of CRM data and ensure all activities are logged accurately
• Follow established workflows and prioritize tasks based on team guidance
• Work closely with internal teams such as Customer Success, Marketing, and Support to resolve affiliate queries
• Participate in team meetings, training sessions, and coaching discussions
• Implement feedback from managers and contribute to continuous improvement

Affiliate Manager II

Financial Planning and Analysis

• Manage and enhance the company’s consolidated financial model, maintaining a dynamic, multi-year P&L, cash flow, and balance sheet forecast that underpins strategic and investor planning
• Own and refine key corporate assumptions (e.g., merit, benefits, FX, tax, etc.) and maintain visibility into company-level KPIs such as ARR, GRR, NRR, CAC, and LTV
• Lead the company’s financial planning and forecasting cadence, including monthly forecasts, quarterly updates, and the annual operating plan, ensuring accuracy, insight, and accountability across all functions
• Lead financial reporting for external stakeholders, including recurring investor reporting packages and other committee deliverables
• Prepare high-quality presentations and analyses for the Board of Directors, and other executive audiences that clearly communicate financial performance, trends, and insights
• Own the continuous improvement of FP&A processes and tools, driving automation, efficiency with AI, and accuracy across Abacum, Google Sheets, and Tableau environments
• Partner cross-functionally with Accounting, People, and Strategic Finance teams to ensure alignment across reporting, headcount planning, and performance management
• Deliver ad-hoc analyses and scenario modeling that inform strategic decisions and resource allocation
• Play a key role in pre-IPO readiness, ensuring the accuracy, discipline, and rigor of corporate reporting meets the expectations of public-company stakeholders

Senior Corporate FP&A Manager

Software Engineer

• Designing and operating scalable cloud infrastructure.
• Driving platform services that enable product teams.
• Leading adoption of AI capabilities across platform services.
• Improving developer productivity and internal tooling.
• Defining and executing infrastructure automation and cost strategies.
• Building a centralized platform (Internal Developer Portal) to standardize how engineering teams: Spin up environments, Deploy services, Manage infrastructure, Scale applications globally.
• Drive adoption of Platform-as-a-Product mindset, treating platform capabilities as products for internal developers.
• Define platform vision and roadmap aligned with business and engineering needs.
• Improve developer productivity across Dev teams: Reducing cognitive load, Standardizing workflows, Enabling self-service capabilities.
• Build and scale: Golden paths and service templates, Developer tooling and CLI/API interfaces, Environment provisioning systems.
• Build platform services and APIs that simplify complex infrastructure operations.
• Promote an API-first approach to platform capabilities.
• Enable developers to interact with infrastructure through standardized APIs and services.
• Drive adoption of Infrastructure-as-Code (IaC) across the organization.
• Lead efforts to automate provisioning, configuration, and operations.
• Architect and oversee implementation of highly resilient infrastructure systems, including: Multi-region failover strategies, Disaster recovery and business continuity, Multi-cloud abstraction (where required).
• Ensure infrastructure supports seamless application migration during outages.
• Design for 99.99%+ availability across critical systems.
• Define and evolve CI/CD systems to support: High-velocity development driven by AI-generated code, Progressive delivery (canary, blue-green), Automated rollback based on telemetry, Risk-aware validation and automated quality checks.
• Act as the Scrum/Delivery leader for the platform organization.
• Balance immediate operational and migration needs with long-term architectural improvements.
• Partner with SRE and Infra teams to ensure operational readiness.

Senior Director, Product Management – Marketing OS, Lead Generation Suite

Software Development Engineer II

Security Engineer

Affiliate Manager II

Senior Corporate FP&A Manager

Director, Engineering – Platform Services