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HighLevel

Senior UX Researcher

HighLevel

Sr. UX Researcher enhancing user experience for an AI-powered business operating system.

Posted 6/29/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact
  • Identify gaps in usability and proactively drive improvements.
  • Conduct competitive research and audits for actionable recommendations.
  • Partner with product managers and designers on user flows and interactions.
  • Synthesize user feedback and data to identify pain points.
  • Drive UX consistency through design systems and best practices.
  • Support usability testing and define hypotheses.

Requirements

What you’ll need
  • 3–6 years of experience in UX, product design, or related fields.
  • Strong understanding of user-centered design principles.
  • Strong customer and product intuition.
  • Ability to evaluate experiences and identify usability issues.
  • Experience conducting competitive analysis and UX audits.

Benefits

Comp & perks
  • EEO Statement
  • The company is an Equal Opportunity Employer.
  • We invite you to voluntarily provide the following demographic information.
  • The job offers remote work arrangements.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Usability EvaluationUser Feedback SynthesisDesign ImprovementUser Flow DesignInteraction Design
Soft Skills
Customer IntuitionProduct Intuition