Highland Electric Fleets

Manager

About Us
Highland Electric Fleets’ electrification-as-a-service (EaaS) model aims to make electric school buses and other clean heavy duty vehicles attainable for every district across the US and Canada. Our turnkey solution tackles financing, vehicle procurement, infrastructure upgrade and maintenance to create a reliable and affordable fleet for our customers.

We know that cleaner buses create healthier communities and it’s our mission to eliminate the barriers to better student health and cleaner air - just 10 electric buses will reduce the pediatric asthma risk for 1,500 students!*

We are looking for candidates that want to help support this mission…

*Source: American Journal of Respiratory and Critical Care Medicine. Based on estimates for Highland customer with large fleet


Summary:
The Regional Service Manager provides project management and maintenance support for Highland’s asset management objectives. This role is responsible for providing direct oversight of maintenance activities requiring expertise in administering internal and external maintenance schemes for electric vehicles and chargers.

Further, this position will assist in global initiatives including project management, equipment allocation, standard operating procedure development, best practice implementation, equipment specifications standardization, and auditing.

With Highland facing significant growth, the position must be willing to adapt to different geographical areas (including different time zones) requiring management of staff and vendors, while supporting the proliferation of long-term maintenance strategy.

Regional Maintenance Manager

Operations

• The Manager, Fleet Operations Support is responsible for ensuring the smooth operation, high performance, and quality support of Highland’s electric fleet deployments.
• This role blends operational oversight, process improvement, technical guidance, and team leadership to deliver an exceptional experience for both external customers and internal stakeholders (customer success, engineering, maintenance).
• You will lead and develop a team of Fleet Support Specialists, who provide remote troubleshooting of customer-reported issues and assist in resolving operational challenges.
• The role requires strong technical aptitude with EV systems, fleet software, and diagnostic processes, to effectively train and guide team members in problem resolution.