Higginbotham

Account Manager

• Provides administrative support to internal account managers
• Maintains a professional relationship with our external clients
• Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites
• Assists in marketing of accounts as directed by account managers
• Assists with the preparation of reports, proposals and other presentation materials
• Audits billing statements for accuracy on behalf of clients
• Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc.
• Assists in processing necessary paperwork for submission to carrier –implementation
• Attends local enrollment/client meetings as needed
• Delivers outstanding customer service
• Maintains agency files accurately and consistently

Senior Employee Benefits Account Coordinator – Regional