HF Sinclair

Collections

• Engage in all aspects of the collection process for assigned customer base.
• Investigate customer past due balances, assess customer payment capabilities, build relationships, correspond and interact with appropriate customer contacts to collect payments, and coordinate and serve as lead with other groups as needed when corrections are warranted (billing, tax, etc.).
• Cultivate and develop strong collaborative relationships with internal groups including Credit, Marketing, Customer Service, Cash Application, etc.
• Review, maintain and update customer contact information to ensure customer invoices are delivered correctly and timely, as well as identify and correct gaps in customer invoicing delays.
• Review and assist with collection processes and methods that will lead to an overall improvement in the Company Days Sales Outstanding (DSO); identify root cause issues, suggest and implement process improvement opportunities, etc.
• Analyze, prepare and distribute weekly collection reports with appropriate account updates to sales and credit teams; reflect customer past due amounts, suggest next steps, etc.
• Identify and escalate customer past due account balances to the assigned credit analyst or credit manager as needed.
• Analyze and provide customer account statements, proof of delivery documents, draft notices, or any other forms of documents required by the customer to issue payment.
• Analyze customer payment habits and encourage different/faster payment methods (electronic vs. check, etc.).
• Research and provide guidance on any customer bounced drafts and coordinate with the respective Credit and Cash Application teams.
• Prepare and provide upper management with any finance reporting and analysis as needed.
• Investigate and resolve reconciliation discrepancies for customer accounts.
• Participate in any special projects as required. Special assignments or tasks assigned to the employee by their superior, as determined from time to time in their sole and complete discretion.

Collections Analyst

Supply Chain

• Reports to the Operations Manager and oversees inventory flow throughout the supply chain.
• Conducts routine audits and reconciliations, investigates discrepancies, and implements standardized inventory control processes.
• Develops, implements, and maintains inventory strategies, forecasting methods, and replenishment models.
• Monitors daily inventory movements; performs routine cycle counts and scheduled physical inventories.
• Oversees inventory-related warehouse activities, including product receipt and storage organization.
• Safely operates forklifts and other material-handling equipment as required.
• Utilizes inventory management systems and analytical tools to evaluate inventory trends.
• Prepares, analyzes, and presents accurate inventory reports for management.
• Partners with planning, production, customer care, and finance teams.

Inventory Control Analyst

Human Resources

• Reliably performs independent Human Resources studies, analyses, and interpretations to draw sound conclusions and recommendations
• Ensures compliance with company policies and procedures
• Designs and develops new and improved Human Resources methods and procedures
• Supports employee and labor relations matters
• Administers, coordinates, and maintains HR programs
• Coaches and mentors managers on employment issues
• Challenges and leads business and internal HR processes
• Coordinates and handles on-boarding of new employees
• Responsibilities also include managing background checks and coordinating drug and alcohol testing

Human Resources Business Partner

Full-stack Engineer

• Oversees support of Process Control functions for refinery operations
• Maintains ongoing awareness of the needs of the business for process control support
• Assists in communicating priorities and reporting progress of assignments to the department and refinery leadership
• Works closely with team members and refinery leaders to establish and deliver on work commitments
• Maintains awareness of process control scope and engineering work performed by the process control group
• Supervises a team of Process Control and Advanced Process Control Engineers
• Manages vendor and contractor relationships as required
• Provides discipline technical assurance for all work within their scope
• Serves as Reviewer/Approver for Control Systems Discipline Management of Change activities
• Enforces, Maintains and Develops policies and procedures for routine change within the Control Systems Discipline

Process Controls Engineering Team Lead

Auditor

• Conduct routine auditing assignments within the Financial Assurance discipline in the Internal Audit department under direct supervision.
• Primarily assists in annual Sarbanes-Oxley (“SOX”) 404 internal controls.
• Assists with planning, walkthrough process documentation, testing execution, issue follow-up, and External Audit assistance.
• Reviews and interprets organizational data, processes, policies and procedures to assess their effectiveness and compliance with management expectations, regulatory requirements, and leading practices.
• Develops recommendations for control/audit findings, focusing on strengthening internal controls, quality and efficiency.
• Monitors remediation results of process controls and performs remediation testing.
• Conducts financial risk-based audit engagements, as assigned.
• Executes audit program steps and documents results in compliance with Internal Audit Department policies and procedures and professional standards.
• Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion.

Staff Auditor, Internal Audit

Architect

• Oversee day-to-day operations of the Enterprise Performance Management (EPM) function within the Finance Center of Excellence (COE).
• Ensure optimal performance of Tagetik and related financial systems.
• Drive process improvements, system enhancements, and compliance across planning, consolidation, and reporting.
• Partner with Sr. Manager and EPM Analyst on COE initiatives, ensuring alignment with strategic goals.
• Provide technical oversight for Tagetik data models and own integration strategies.
• Define and maintain mission-critical master data, hierarchies, role-based access and segregation of duties.
• Define and manage Tagetik data load schedules; promptly resolve integration issues with ERP and source systems.
• Oversee quality assurance, unit, and integration testing for Tagetik enhancements, upgrades, and data integrations.
• Coordinate with IT security to ensure proper user roles and access controls within Tagetik.
• Support design and maintenance of Tagetik planning structures, packages, and workflows.
• Lead medium-scale projects and support Sr. Manager on large-scale initiatives.
• Prepare and communicate periodic status updates on Tagetik initiatives, team performance, and issue resolution.
• Act as primary liaison between Finance COE, IT, and business units to gather requirements, resolve issues, and ensure alignment on deliverables.
• Lead workshops, presentations, and training sessions for finance teams and stakeholders.

Tagetik Enterprise Performance Management Architect

Business Analyst

• Serves as a resource for Tagetik within the Center of Excellence, ensuring alignment with corporate financial planning and reporting standards.
• Provides functional support for Tagetik modules, including configuration, workflow management, and enhancement requests from finance and business users.
• Collaborates with stakeholders to enable and improve financial processes such as budgeting, forecasting, consolidation, and reporting.
• Manages integration points between Tagetik and source systems (ERP, data warehouses, and other financial applications).
• Troubleshoots and resolves issues related to data loads, calculations, and reporting within Tagetik.
• Designs and maintains reports, dashboards, and templates to meet evolving business requirements.
• Performs quality assurance, unit testing, and integration testing for new configurations, enhancements, and upgrades.
• Supports governance and compliance requirements, including SOX and internal control standards, through proper documentation and change management.
• Facilitates workshops, training sessions, and on-boarding presentations for end-users to promote adoption and best practices.
• Delivers timely and accurate system solutions to business challenges while adhering to corporate IT governance and data security standards.
• Participates in special projects and lead initiatives to enhance Tagetik capabilities and process efficiency.
• Supports critical financial processes and ensures data integrity, contributing to accurate reporting and informed decision-making.

Tagetik Enterprise Performance Management Analyst

Engineer

• Company subject matter expert in for deep learning process control technology.
• Creates policies and processes to support the company’s enablement of these tools.
• Leads and facilitates refinery optimization opportunities ideation sessions with an operating area and/or site for potential Deep Learning Process Control (DLPC) applications.
• Leads and facilitates review of value of optimization opportunities through operational and economic data analysis.
• Develops and sustains applicable OEMS practices and standards.
• Leads the configuration and deployment of applications for identified optimization opportunities.
• Owns and leads the training program for DLPC configuration and implementation.
• Develops and communicates performance metrics associated with DLPC programs.
• Develops capability to maintain/retrain as needed existing DLPC and online inferential models within fleet.
• Leads the collaboration with technology partners to utilize their technology to capture beyond DLPC and inferential opportunities.
• Collaborate with our Planning and Economics Departments to identify further optimization opportunities.

Analytical Engineer, Optimization

Accounting Manager

• Oversee and direct the local refinery accounting department, which includes aspects of Accounts Receivable/Payable, Operations Accounting, Yield Reconciliation, Fixed Assets, Financial Reporting, and Inventory Movements.
• Assist in the development of Sarbanes Oxley and other applicable compliance procedures.
• Ensure assigned accounting department is accurately tracking and recording data reported to all areas of the company.
• Supervise and complete special projects as required.
• Develop, analyze and/or generate reports for plant management to review such as actual vs. budgets and capital expenditures.
• Review, analyze and develop solutions for problems and variances arising within the department.
• Manage inventories, project accounting, and general accounting in the assigned area.
• Coordinate with auditors regarding refinery accounting issues.
• Responsible for ensuring that all refinery general ledger account balances are accurate and complete by (1) keeping up with day-to-day accounting transactions within the refinery to identify and capture any accounting impact and (2) processing monthly recurring journal entries related to energy consumption, royalty amortization, etc.
• Define and guide refinery transaction processes to ensure consistency and proper accounting treatment.
• Assist in preparation of studies, reports, and analyses in areas such as governmental requirements and statistical reports, Soloman studies, and internal/ external audit reporting.
• Maintain all required reporting work papers for Sarbanes Oxley compliance.
• Assist final consolidation and close in SAP.
• Review work related to accounts payable, liquid balance reporting, exchange reconciliation, pipeline transaction reporting and inventory reporting.
• Formulate procedures and policies, researching and enhancing the current Refinery accounting policies as needed, and administering approved accounting practices for assigned location.
• Oversee expense control and reporting, expense budgeting, analysis including variance explanations, cost control, cost control flashes and waste reduction.

Manager, Refinery Accounting

Customer Support

• Provides support of all elements of the lube order-to-cash process under general supervision to support sales of lubricant products to Company customers.
• Works closely with one or more marketing sales managers to assist them in managing their territories and product lines.
• Provides daily customer service to lubricants customers.
• Ensures that all price requests are approved by VP-Lubricants prior to being submitted to DIG for entry.
• Maintains customer files and all associated records.
• Validates current pricing as applicable to Customer Service transactions.
• Advises Technical Group of data requests affecting customer specifications.
• Communicates with Credit Department for release or hold of orders.
• Determines capability of meeting customer special instruction requests and enters and/or updates the information directly into SAP.
• Verifies orders meet established shipping guidelines and advises customer if changes are needed.
• Validates customer information set up in SAP master data is entered accurate and timely.
• Schedules and builds the order, coordinating time and shipment details with terminals and refinery; when necessary, will determine best shipping location for product resourcing needs.
• Determines validity of the order, verifying compliance with the master data that governs the transaction.
• Manages order changes or cancellations.
• Prepares and sends response letters for blanket purchase order acknowledgements.
• Tracks all orders to ensure the order and ultimate delivery is made on time and customer is invoiced.
• Resolves all post sale inquiries such as pricing, logistics and shipping documentation issues.
• Communicates with other departments to ensure customer requirements are met.
• Fulfills on-call responsibility on weekly rotation for emergency requests, handling the call to resolution and completing an on-call report the next business day.
• Follows all applicable ISO 9000 processes to ensure company's financial and operational, safety, quality, and integrity requirements are met.

Customer Service Specialist

Field Engineer

• Reporting to the Operations Supervisor and based out of Industrial Oils Unlimited, LLC located in Tulsa, Oklahoma.
• Responsible for the safe handling and transportation of various petroleum products, liquified lubricants and mixed surfactants to company-owned sites and customer locations.
• Proactively uses, maintains, and urges others to use personal protective equipment (PPE) per company guidelines.
• Exhibits superior customer service skills.
• Exhibits organization, cleanliness, and professionalism.
• Drives equipment to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle in difficult situations, such as narrow passageways.
• Inspects equipment for defects before and after trips and submits reports indicating truck condition.
• Maintains all personal logs (ICC, CSA, etc.) in accordance with DOT regulations.
• Assists in the loading/unloading of trucks, such as: Driving a truck into position to load/unload.
• Loading/Unloading trucks with a forklift.
• Verifying the loaded amount per bill of lading/shipping manifest.
• Connecting heavy hoses, opens valves or starts pumps to fill or empty tank.
• Purges oils based on approved QC standards and takes samples of oils for customer and facility retains.
• Reads gauges or meters and records off-loaded quantities.
• Drives truck to customers premises to load/unload.
• Follows all specialized customer safety guidelines.
• Safely operates crane, pumps and lift gate.
• Assists in warehouse functions when not driving.

Field Service Technician

Operations

• Supervises the development, implementation, and maintaining of cybersecurity policies and procedures and the operation and maintenance of OT systems and devices.
• Ensures network performance, security, and reliability across all SCADA systems (Pipeline, Terminal, Control Room).
• Ensures compliance with industry standards and regulatory requirements, including TSA directives.
• Oversees the installation and configuration of SCADA software and applications.
• Ensures that all changes are documented, reviewed, and approved according to established procedures.
• Collaborates with vendors and service providers to ensure the reliability and security of OT systems.
• Researches and integrates innovative security technologies to enhance OT network defenses.
• Assists with implementation and management of security controls specific to OT environments, including network segmentation and access control.
• Conducts regular security assessments of OT systems to identify and mitigate vulnerabilities.
• Develops and enforces OT-specific security policies and procedures to protect critical infrastructure.
• Conducts risk assessments for proposed changes and develop mitigation plans.
• Manages the creation, assignment, and tracking of work orders for OT system maintenance and repairs.
• Implements and oversees the MOC process for all changes to SCADA systems and infrastructure.

Supervisor, OT Operations

• Reporting to the Operations Supervisor
• Responsible for the safe handling and transportation of various petroleum products, liquified lubricants and mixed surfactants to company-owned sites and customer locations
• Proactively uses, maintains, and urges others to use personal protective equipment (PPE) per company guidelines
• Exhibits superior customer service skills
• Exhibits organization, cleanliness, and professionalism
• Drives equipment to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle in difficult situations
• Inspects equipment for defects before and after trips and submits reports indicating truck condition
• Maintains all personal logs (ICC, CSA, etc.) in accordance with DOT regulations
• Assists in the loading/unloading of trucks
• Verifying the loaded amount per bill of lading/shipping manifest
• Safely operates crane, pumps and lift gate
• Completes daily inventory of truck accessories and cleans as required

Manager

• Oversees and ensures SOX documentation (inclusive of process flows) is properly designed, documented and communicated reflecting management’s judgement on effective controls
• Responsible for the design and maintenance of overall SOX framework, including partnering with IT Compliance team to ensure that all business and IT related controls are designed appropriately.
• Collaboration with Internal Audit and IT Compliance teams to identify opportunities to improve and streamline the SOX framework
• Proactively adjusts controls SOX framework in response to changes in the operations
• Accumulates and applies knowledge of key business drivers to ensure high departmental performance
• Develops and implements departmental plans and prioritizes based on organizational needs and directives
• Works persuasively with process owners and other leaders to ensure appropriate controls design, documentation, implementation, and testing
• Interfaces with IT SOX personnel to address / includes all IT related (access, SOD and otherwise) controls
• Works with the stakeholder and internal audit on prompt remediation of all deficiencies identified through audit / internal audit or other sources
• Performs risk assessments on existing accounting controls reviewing for relevance, practicality and potential modification
• Utilizes technology to drive productivity, including transitioning from manual preventative controls to automated monitoring controls.
• Drives a practical COSO environment that aligns with the accounting organizations objectives (Control Environment, Risk Assessment, Control Activities, Info / Communication, Monitoring)
• Monitor and ensure the timely remediation of identified control deficiencies and internal audit findings.
• Oversees gap analysis and recommend improvements impacting the efficiency of our control environment
• Leads the control assessment of new acquisitions recommending consistency where logical
• Provides guidance on the proper detective, preventive and corrective controls needed to efficiently maintain a controlled atmosphere within accounting
• Ensures the proper policies and procedures exist to protect the integrity of the financial statements
• Coordinates and ensure the efficiency of all GRC initiatives as they apply to accounting including utilization of SAP user ID validation and the appropriate separation of accounting duties
• Provides guidance on the Delegation of Authority (DOA) needs impacting accounting processes
• Recommends employee training on control needs and modify procedures as needed
• Ability to manage multiple relationships with internal and external key stakeholders
• Develop and maintain relationships with External Audit firms
• Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time at their sole and complete discretion.

Senior Manager, Internal Controls

• Assists with visual tank gauging to verify automatic systems
• Maintains safety mindset and clarity in duties
• Performs general plant cleaning
• Assists with maintenance tasks
• Loads and unloads trucks and railcars
• Assists with paperwork involving basic math skills
• Ensures safety procedures are followed
• Recognizes hazards and takes action to eliminate risks
• Participates in shift turnovers
• Demonstrates a desire for continuous learning
• Special assignments or tasks assigned as necessary

Collections Analyst

Inventory Control Analyst

Human Resources Business Partner

Process Controls Engineering Team Lead

Staff Auditor, Internal Audit

Tagetik Enterprise Performance Management Architect

Tagetik Enterprise Performance Management Analyst

Analytical Engineer, Optimization

Manager, Refinery Accounting

Customer Service Specialist

Field Service Technician

Supervisor, OT Operations

Field Service Technician

Senior Manager, Internal Controls

Operations Relief