Senior Solutions Architect – OpsRamp
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Hybrid
Location: Pune • India
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Job Level
About the role
- A pre-sales solutions architect partners with the local sales and pre-sales technical teams to help deliver in-depth technical presentations, work through complex proofs of concept, and kickoff initial software implementations.
- A solutions architect is also the lynchpin between the field (customers) and development.
- He/she plays a vital role in taking customer and prospect feedback and communicating it back to the product and development teams to help drive the product roadmap.
- Partner with the local sales and pre-sales technical teams to drive the technical sales process.
- Have a strong understanding of the IT operations market and the competitive landscape.
- Have a strong understanding of the cloud native market.
- Be able to manage and sell to large, complex technical environments by becoming the trusted advisor for customers (strong technical and interpersonal skills).
- Have strong written and oral communication skills.
- Be able to deliver compelling demonstrations and presentations.
- Think outside of the box, be creative, and always strive to find new ways to solve customer challenges.
- Understand complex customer environments and be able to deliver proofs of concept and initial software implementations.
Requirements
- Understand technologies like Docker, Kubernetes, Mesos, and other container technologies.
- 10+ years of solution architecture experience.
- Bachelor's or Master's in Engineering, Technology or related field
- Have some level of programming skills (Java, Python, PHP, JSON, NodeJS, JavaScript, etc.).
- Ability to design implementation architectures.
- Ability to build integrations using a REST API.
- IT Operations Management (ITOM) experience is preferred.
- Additional Skills: Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity, Long Term Planning, Managing Ambiguity.
Benefits
- Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution architectureprogrammingDockerKubernetesMesosREST APIimplementation architecturesproofs of conceptsoftware implementationscloud native technologies
Soft Skills
interpersonal skillswritten communicationoral communicationcreativitycritical thinkingcustomer experience strategybuilding rapportactive listeningaccountabilitygrowth mindset
Certifications
Bachelor's in EngineeringMaster's in Technologyrelated field certifications