Assist customers in the initial adoption of the HPE PCAI Private Cloud AI product.
Project manage the customer and use case.
Conduct informal product training sessions.
Schedule and conduct regular cadence calls with customers.
Serve as the primary point of contact during the onboarding phase.
Guide customers through the initial adoption of their first use case.
Collaborate with internal teams to ensure customer success.
Monitor customer progress and provide proactive support to ensure early value realization.

Requirements

Demonstrated expertise in managing multiple complex projects simultaneously.
Strong customer service orientation.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Strong teamwork skills and the ability to work collaboratively with cross-functional teams.
Ability to understand and empathize with customer challenges.
Initiative to anticipate customer needs.
Keen attention to detail.

Benefits

Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
Personal & Professional Development: Programs to help you reach any career goals you have.
Unconditional Inclusion: Valuing varied backgrounds and unique perspectives for success.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills

customer service orientationanalytical skillsproblem-solving skillsverbal communication skillswritten communication skillsteamwork skillscollaborationempathyinitiativeattention to detail