
Platform Engineer
Henry Schein
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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Job Level
About the role
- Respond to and support production incidents — triage, follow runbooks, escalate to seniors, and help restore service while capturing immediate learnings
- Participate during incidents under mentorship — take first‑line actions and hand off complex issues to more experienced responders
- Help define and instrument SLIs/SLOs with engineering partners — add basic metrics and alerts and verify they map to service behaviour
- Maintain and improve runbooks and playbooks — convert tribal knowledge into clear, runnable procedures and small automations
- Improve observability coverage — add metrics, traces, and logs to make failures visible and actionable for debugging
- Build and maintain small automations and remediation scripts — remove repetitive manual steps and reduce operational friction
- Contribute to Infrastructure-as-Code and CI/CD work — implement templates/modules and follow established patterns for safe provisioning and deployment
- Assist with capacity, cost, and health monitoring — run dashboards and reports, surface anomalies, and propose optimisations
- Follow and apply security checks in build and runtime workflows — address findings with guidance and ensure baseline controls are met
- Participate in blameless postmortems and follow‑through on assigned remediation items — document causes and complete follow ups
Requirements
- 1–3 years practical experience in SRE/DevOps or cloud engineering roles, internships, or related projects
- Basic AWS familiarity — core services, networking concepts, and autoscaling patterns
- Exposure to Infrastructure-as-Code and CI/CD (Terraform/CloudFormation/AWS CDK or similar, and Git‑based pipelines)
- Foundational observability skills — experience with metrics, logging, or tracing tools
- Scripting ability (Python, Bash, or similar) to automate tasks and build small tools
- Familiarity with Linux, desirable
- Knowledge of containerisation, desirable
- Comfortable working in a dynamic environment and following incident response practices
- Collaborative communicator who asks questions, documents clearly, and works well across teams
- Detail‑focused, proactive learner — open to feedback, curious, and committed to steady improvement
Benefits
- Diversity and inclusion are integral to every aspect of our business
- Equal-opportunity employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SREDevOpscloud engineeringAWSInfrastructure-as-CodeCI/CDTerraformCloudFormationAWS CDKscripting
Soft Skills
collaborative communicatordetail-focusedproactive learnercuriouscommitted to improvement