Software Support Technician
Henry Schein
full-time
Posted on:
Location Type: Hybrid
Location: United Kingdom
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About the role
- Help and support customers with software queries
- Coach customers through their software use
- Offer self-serve approaches with support documents
- Troubleshoot customer inquiries
- Develop relationships with customers for better service
Requirements
- Strong communication and interpersonal skills
- Highly self-motivated
- Ability to work independently or collaboratively
- Ability to learn software quickly
- Excellent attention to detail
- Strong analytical skills
- Empathy in customer service
Benefits
- Equal opportunities in employment
- Reasonable accommodations if needed
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsinterpersonal skillsself-motivatedindependent workcollaborative workquick learningattention to detailanalytical skillsempathycustomer service