HelloConnect

Marketing

• Execute day-to-day marketing operations across partnership teams, including voucher and tracking URL creation, order processing, and MEL invoicing
• Prevent and resolve escalations, conduct QA, apply critical thinking, and follow instructions to ensure output is complete and accurate
• Identify and escalate workflow blockers or performance gaps to the HelloConnect Marketing Team Lead
• Pull and analyze data to identify patterns, trends, and actionable insights
• Document reports, escalations, and process changes
• Engage with Partnerships Ops and cross-functional stakeholders to gather information and provide support within scope

Marketing Specialist