Hellmann Worldwide Logistics

Account Manager

• Prospect and develop new business opportunities that would have direct effect for Hellmann countries worldwide, for which decision making is based primarily in AMCS via lead generation, telemarketing, direct mail, personal network etc.
• Expand relationships with strategically important medium and large customers from our global customer base, creating new opportunities which will impact countries worldwide, wherein the customer regional HQ is based in AMCS
• Apply the methods of Hellmann Sales Process: Proactively identifies, clarifies, and validates customer compelling needs, delivers credible solutions, offer perceived value
• Deliver personal sales plan in CRM on time and against budget (monthly) as agreed with the leadership
• Maintains effective customer records as prescribed within our CRM system
• Prepares customer quotations, presents proposals, and closes business
• Establish Service Level Agreements and Standard Operating Procedures with the assigned customers
• Proactively leads a joint customer planning process that develops mutual performance objectives, financial target and critical milestones (KPIs) for a 1–3-year period
• Support in new customers’ implementation by directing company implementation resources and by managing customers’ expectations
• Collaborate with all internal and external stakeholders to ensure profitable business and achieve targets
• Creates new sales leads within the Hellmann network and follows up on generated leads
• Provides continuous process improvement feedback to internal stakeholders
• Owns the customer complaint process and ensures successful implementation of solutions including lessons learned
• Acts within our Hellmann business code of conduct
• Achieves assigned sales goals in assigned key accounts (GP, Volume Target as assigned)
• Meets assigned expectations for growth and profitability of their customers
• Completes customers development plans that meet company standards
• Works closely with and guides the Opportunity Management Team (OMT) to deliver customer RFQ’s responses based on their customers’ compelling needs
• Live and deliver the Hellmann brand promise by building and maintaining lasting relationships with customers
• Perform other duties as assigned

Global Account Manager – Fashion

Representative

• Managing and developing strong relationships with existing key customers
• Acquiring new key customers within the respective vertical on a global level
• Promoting tailored solution-oriented services
• Complex external and internal stakeholder management

HR Representative

Scrum Master

• Du machst mehrere HeRo-Teams stärker: Du begleitest Refinements, Plannings, Retros und Dailys.
• Du sorgst dafür, dass am Ende geliefert wird.
• Du erkennst früh, wenn eine Lösung technisch nicht mehr trägt.
• Du richtest deine Arbeit an den Phasen des Software-Entwicklungszyklus aus.
• Du befähigst Teams zu KI-augmentierter Produktentwicklung.
• Du bringst Erkenntnisse aus der Team-Praxis in unsere gemeinsame Enablement-Strategie ein.

Technical Agile Coach – Digital Product Excellence

Project Manager

• You are the central point of contact and are responsible for the success of implementation projects across Europe
• Lead and coordinate the team with responsibility for quality and results in all project phases — from takeover after solution design through ensuring a smooth handover to Operations
• Ensure compliance with contracts, SLAs, codes of conduct, and all regulatory and legal requirements
• Maintain a strong focus on risk management, including mitigation plans, and rigorous cost management and control
• Foster close collaboration with a wide range of internal and external stakeholders across all project topics to jointly develop innovative concepts

Senior Project Manager, Contract Logistics

Solutions Engineer

• Development of bespoke customer solutions: Designing tailored logistics solutions for our clients across a variety of industries and taking full ownership of the entire tender process
• Understanding customer requirements: Analyzing complex data structures and identifying relationships and dependencies to develop customer-specific solutions that are precisely aligned with client needs
• Competitive and cost-efficient pricing: End-to-end responsibility for the complete costing of the logistics concept, preparation of proposals including pricing and commercial assumptions
• Independent, accountable project management: Planning processes, material flows and creating warehouse layouts while considering current innovations, market trends and automation opportunities
• Collaboration: Close coordination with diverse internal and external stakeholders across all project topics to jointly develop innovative concepts
• Successful and persuasive client presentations: Preparing and presenting tailored solutions directly to customers

Senior Solution Engineer, Contract Logistics

Procurement

• executing Hellmann global carrier strategy
• optimizing carrier performance and ensuring cost-effective procurement
• coordinating all Airfreight-related direct procurement efforts
• local management of the preferred carrier program and ongoing cost optimization

Global Account Manager – Fashion

HR Representative

Technical Agile Coach – Digital Product Excellence

Senior Project Manager, Contract Logistics

Senior Solution Engineer, Contract Logistics

Airfreight Director of Operations – Procurement