Claims Customer Service
Hellas Direct
full-time
Posted on:
Location Type: Hybrid
Location: Marousi • Greece
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Salary
💰 €1,090 - €1,700 per month
About the role
- Answer calls from customers regarding the status of their claim.
- Provide help and support to garages that have subscribed to our HD+ platform.
- Maintain and update our list of garages.
- Perform market research on new garages and aim for the ones with enhanced features.
- Liaise with Product, Business Development and Claims teams to enhance HD+ platform features.
- Manage community of Premier League and Registered garages.
- Promote Premier League garages to insured customers in need and follow up to gain insights.
- Have targets regarding the onboarding of partnered and registered garages in the platform.
Requirements
- Strong communication and interpersonal skills.
- Bachelor’s degree.
- Fluent in English.
- Team player and creative thinker.
- Great attention to detail.
- Ability to work under pressure.
- Tech-savvy.
- Business-oriented.
Benefits
- Medical insurance
- Employee discount for all Hellas Direct products
- 25 days of annual leave
- Meal voucher
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsinterpersonal skillsteam playercreative thinkerattention to detailability to work under pressuretech-savvybusiness-oriented
Certifications
Bachelor’s degree