Heidi Health

Technical Product Marketing Manager

Heidi Health

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Own Technical Narratives for Safety & Trust
  • Develop clear, accurate messaging around Heidi’s:
  • Safety systems
  • Evaluation methodologies
  • Research findings and model behavior
  • Translate complex technical concepts into compelling, truthful narratives without oversimplifying or hype
  • Partner Deeply with Research & Engineering
  • Embed with safety, evals, and research teams to understand:
  • How models are trained and evaluated
  • Failure modes, edge cases, and mitigations
  • Tradeoffs and limitations
  • Act as a thought partner to researchers on how work is framed and communicated
  • External Credibility & Thought Leadership
  • Produce high-quality technical content such as:
  • Research summaries and explainers
  • Safety and evaluation blogs
  • Whitepapers, technical notes, and trust documentation
  • Help shape Heidi’s voice in public discussions around clinical AI safety, reliability, and evaluation
  • Internal Alignment & Enablement
  • Arm GTM, partnerships, and leadership with:
  • Clear explanations of how Heidi ensures safety and performance
  • Defensible, accurate language for customer and partner conversations
  • Ensure consistency across product, comms, sales, and regulatory narratives
  • Influence Product & Research Direction
  • Bring external perspective into internal discussions:
  • What questions customers, regulators, and clinicians are actually asking
  • Where explanations break down or create confusion
  • Help prioritise which technical work needs clearer articulation or supporting evidence

Requirements

  • Strong technical fluency - you don’t need to be a researcher, but you *do* need to:
  • Read and understand technical docs, eval results, and research summaries
  • Ask sharp questions of engineers and researchers
  • Experience in product marketing, technical marketing, research communications, or a similar role in:
  • AI / ML
  • Developer tools
  • Infrastructure, safety, or reliability-critical systems
  • Exceptional written communication — especially for complex, nuanced topics
  • High standards for accuracy, clarity, and intellectual honesty
  • Bonus (but Not Required):
  • Background in ML, data science, research, or engineering
  • Experience with AI evals, benchmarks, or safety frameworks
  • Exposure to regulated or high-stakes domains (healthcare, fintech, gov, etc.)
  • Experience working closely with research or applied science teams
Benefits
  • Real product momentum. We’re not trying to generate interest, we’re channeling it.
  • Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.
  • Unmatched impact. Play a pivotal role in defining and scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day.
  • Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.
  • Global reach. Help shape our international expansion as we bring Heidi to key international markets.
  • Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge.
  • Flexibility that works. A hybrid environment, with 3 days in the office.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical fluencyproduct marketingtechnical marketingresearch communicationsAIMLdata scienceengineeringAI evaluationssafety frameworks
Soft Skills
written communicationaccuracyclarityintellectual honestycritical thinkingcollaborationinfluencethought leadershipstorytellingpartnering