Heetch

Product Manager

• Support the Product Management team in the delivery of global products
• Get from a problem statement to an actual feature used by real people
• Be an active contributor to Heetch Product Strategy
• Help create Product roll-out plans for successful adoption
• Maximise efficiency for your team and your own output
• Create insights on how the market is evolving

Junior Product Manager – V.I.E

Financial Planning and Analysis

• Coordinate monthly accounting closing with external accountants.
• Review and reconcile P&L and balance sheet items (revenues, fleet expenses, commissions, etc.).
• Ensure all supporting documents are correctly archived and classified.
• Prepare monthly financial reports.
• Build and maintain monthly cash reports.
• Monitor payments, bank balances, and transfers.
• Prepare cash forecasts and anticipate funding needs.
• Reconcile ride data and revenues with accounting.
• Review supplier invoices and ensure proper approval and analytical allocation.
• Track operational expenses vs. budget and highlight variances.
• Help improve finance workflows (invoicing, payments, expense validation).
• Contribute to automation and data accuracy between Fleetch, Heetch, and accounting systems.
• Support annual audits (statutory and internal).
• Ensure compliance with local accounting, tax, and legal requirements.

Finance Manager

Data Scientist

• Shape the future of our marketplace through advanced analytics, experimentation, and machine learning
• Define the technical direction of data science initiatives
• Influence product strategy and mentor other data scientists
• Partner closely with Product, Engineering, and Operations teams
• Lead data science initiatives with company-wide impact
• Define best practices and standards for experimentation
• Develop and deploy scalable models and data products
• Communicate insights and recommendations to senior leadership

Staff Data Scientist

Marketing

• Tu seras responsable de planifier, en coordination avec le Marketing Manager, la stratégie social media, Instagram et Tiktok pour les réseaux sociaux belges.
• Créer du contenu, développer les réseaux sociaux et les alimenter régulièrement en suivant les trends, et en respectant la charte graphique, le ton of voice et les guidelines de la marque.
• Rédiger des communications push, in-app et e-mail à destination de notre base de données de chauffeurs et de passagers.
• Faire un travail de recherche de fond sur les opportunités événementielles ou les partenariats à fort potentiel, servant les objectifs business et alignées avec le budget mensuel.
• Participer à des événements sportifs, culturels ou musicaux afin de comprendre la réalité du terrain et prêter main forte à notre équipe d’ambassadeurs.
• Gérer le contrat des étudiants, leur planning et leurs disponibilités.

Marketing and Communication Officer

Business Analyst

• Support General Managers in making their markets grow
• Understand and communicate marketplace dynamics to key stakeholders
• Formulate and analyze growth strategies
• Conduct marketplace analysis by digging into internal metrics
• Define and develop growth plans and experiments
• Analyze competitor growth strategies
• Make scalable recommendations for growth
• Set business analysis frameworks and enforce data best practices

Customer Support

• Respond to user inquiries with empathy, responsiveness, and efficiency (channels: chat, email, phone)
• Identify customer needs and recommend appropriate offers/services
• Participate in lead conversion and commercial follow-up
• Collaborate with product, ops, and marketing teams to relay user feedback
• Contribute to the continuous improvement of Care & Sales processes

Customer Support Agent – Full-time

• Partner with the CEO and General Managers on high-impact strategic initiatives
• Own the budgeting process, financial forecasting, and reporting across all entities
• Supervise group-level accounting operations and collaborate with external accounting partners
• Scale Fleetch's asset financing activities through new debt fundraising initiatives
• Lead, develop, and mentor a growing finance team