Heart & Stroke

Communications

• Review content provided by internal clients and others to ensure brand alignment and accuracy.
• Offer strategic communications counsel to internal regional teams; develop, recommend and execute communications tactics to build awareness and raise the profile of Heart & Stroke.
• Protect and strengthen the brand, act as a steward of the brand and its most current messaging and positioning.
• Support regional philanthropy and national fundraising initiatives.
• Plans and executes all communications activities for the region.
• Develops/adapts and implements communications plans and strategies for the region in order to increase the profile of Heart & Stroke’s work in research, health promotion, recovery, advocacy, fundraising and partnering with medical experts and people with lived experience.
• Evaluates each situation and determines the most appropriate way(s) to communicate applying communications best practices.
• Executes the regional communications roll-out of national programs such as health reports and public awareness campaigns with an eye to local markets and needs.
• Works with internal stakeholders to ensure all regional programs are aligned with Heart & Stroke brand guidelines, including image, voice and messaging.
• Collaboratively and cooperatively supports internal teams as an expert communications advisor to develop and implement communications strategies and activities that support their goals.
• Serves as the primary relationship manager for medical experts and people with lived experience within the Western Canada region.
• Develops personal “stories” of people with lived experience, donors, healthcare providers, researchers and volunteers in the region for website content and social media.
• Tracks and monitors media calls, interviews, issues-related inquiries and coverage.

Regional Communications Advisor

Content Writer

• Work with content and digital teams to develop and deliver data-driven content with the audience at the centre.
• Researching, writing, editing and optimizing new website content, as assigned using AI across the content creation process, understanding its limitations and adhering to AI guidelines.
• Preparing content for publication, including image research and optimization to improve searchability and readability.
• Working with the digital experience specialist to identify SEO opportunities, when editing and rewriting content, to ensure discoverability.
• Researching interesting topics and opportunities that increase web traffic and engagement.
• Performing competitor content analysis.
• Reviewing content with accessibility and equity, diversity and inclusion (EDI) perspectives to ensure it aligns with the foundation’s commitments.
• Working with the content and digital teams to develop creative solutions to content needs.
• Contributing ideas and developing prototypes in collaboration with internal stakeholders.
• Managing monthly newsletter execution under the direction of the senior editor, content, writing content and managing workflow.
• Maintain content updates and processes.
• Reviewing and updating content as assigned.
• Maintaining back-end systems — including writing and updating copydecks — for orderly site maintenance and content tracking.
• Supporting content team in developing and improving workflow and related processes to maximize efficiency and facilitate collaboration.
• Quality assurance testing of various digital properties (e.g. website, email newsletter).
• Provide excellent client services.
• Participating in content + creative services meetings and working with project manager to ensure internal client requests are delivered on time and on brief.
• Managing tasks to completion including periodic reporting to senior editor, content, and communicating with stakeholders, as required prioritizing appropriately.

Full-stack Engineer

• supports the design, technical shaping, and rapid prototyping of AI, automation, data integration, and selected application initiatives
• contributes to early-stage solution design, builds proof-of-concepts, and partners with senior engineering, data, security, and operations SMEs to assess production readiness and scalability
• communicates technical ideas, options, and constraints in a clear and accessible way to non-technical stakeholders
• designs and builds lightweight prototypes, proof-of-concepts, and technical experiments to validate solution feasibility
• helps identify non-functional requirements including performance, scalability, security, and maintainability
• contributes to solution design discussions under the guidance of senior technical leaders, using modern frameworks and engineering best practices

Technical Product Engineer – 12 Month Contract

Human Resources

• Provide a wide range of HR advice and solutions
• Collaborate with teams on new approaches and initiatives
• Offer consultative support to managers and employees
• Document and maintain data on HR programs
• Manage workplace investigations and employee absences
• Participate in quarterly risk management reviews and ensure compliance

Bilingual Senior HR Business Partner, 15-month contract

Cloud Engineer

• Develop the Technology Infrastructure & Operations strategy and cloud infrastructure roadmap.
• Drive the execution and continuous improvement of the Technology Infrastructure & Operations strategy and cloud infrastructure roadmap.
• Collaborate with enterprise risk/privacy leadership, business leadership and Technology Leadership team to operationalize technology security and risk management strategies.
• Provide guidance and recommendations as to the pragmatic adoption of proven technologies within infrastructure and operations.
• Establish and maintain Technology operating policies, procedures, governance processes, and performance metrics.
• Manage, and control the Technology Infrastructure & Operations budget.
• Provide leadership responsibility for the stability, availability, and performance of enterprise technology operations.
• Establish and oversee measurement, reporting, and review of operational performance.
• Lead Technology Support and End User Services, ensuring responsive, reliable support across the organization.

Director, Enterprise Cloud Infrastructure – Operations

Marketing

• Analyze customer behaviour and work with marketing leads to develop and implement supporter segmentation and communication strategies and tactics
• Evaluate tactics and develop data insights to identify opportunities to improve supporter communication, upgrade, cross-sell, retention and lifetime value
• Intake analytics and reporting requests, including documenting requirements, metrics and dimension definitions, mock ups and robust documentation while tracking in task management platform
• Ensure the accurate completion of daily, weekly and campaign performance reports, as well as automated reports and dashboards using BigQuery, PowerBI, Salesforce Marketing Cloud, Google Analytics, Social and Paid Digital channels amongst other data sources
• Collaborate in the planning, execution and evaluation of the Foundation’s multi-channel Direct Marketing campaigns
• Manage the marketing campaign calendar ensure critical dates related to data operations are met
• Provide data and insights to support the development of program leads’ annual and short-term plans, forecasts and budgets

Regional Communications Advisor

Content Writer

Technical Product Engineer – 12 Month Contract

Bilingual Senior HR Business Partner, 15-month contract

Director, Enterprise Cloud Infrastructure – Operations

Analyst, Constituent & Marketing Analytics