HEAnet

Business Analyst

• Reporting to the Programme Manager, the Business Analyst will work as a key member of a project team and will play a significant role in the successful delivery of a portfolio of strategic projects.
• The Business Analyst will be involved in the implementation of large-scale MIS programmes which require substantial business process change.
• The ability to engage effectively with the Project Team and other key stakeholders is a key requirement.
• Responsible for mapping and documenting ‘as is’ and ‘to be’ business processes, upgrading existing systems and implementing and testing new systems.
• Meeting with stakeholders to gather and analyse requirements.
• Analysing workflows to create process maps and isolate areas of potential improvement.
• Developing functional specifications that design and document the desired outcome of system enhancement/development.
• Participating in User Acceptance Testing (UAT) to ensure the overall efficiency, functionality and user friendliness of system enhancement/development.
• Monitoring major cases reported in supplier ticketing systems to ensure awareness among our teams on the status of critical issues.
• Working closely with relevant internal teams and supplier teams to help ensure issues are resolved in a timely manner.
• Preparing material and providing training and assistance to end-users during and following implementation.
• Working as a crucial component of a project team responsible for upgrading existing systems or implementing new systems.

• Mapping and documenting ‘as is’ and ‘to be’ business processes
• Upgrading existing systems and implementing and testing new systems
• Meeting with stakeholders to gather and analyse requirements
• Analysing workflows to create process maps and training documents
• Preparing Test Scripts
• Coordinating and supporting User Acceptance Testing (UAT)
• Preparing project documentation
• Providing training and assistance to system-users

Business Analyst

Business Analyst – FTC