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About the role
Key responsibilities & impact- Reporting to the Programme Manager, the Business Analyst will work as a key member of a project team and will play a significant role in the successful delivery of a portfolio of strategic projects.
- The Business Analyst will be involved in the implementation of large-scale MIS programmes which require substantial business process change.
- The ability to engage effectively with the Project Team and other key stakeholders is a key requirement.
- Responsible for mapping and documenting ‘as is’ and ‘to be’ business processes, upgrading existing systems and implementing and testing new systems.
- Meeting with stakeholders to gather and analyse requirements.
- Analysing workflows to create process maps and isolate areas of potential improvement.
- Developing functional specifications that design and document the desired outcome of system enhancement/development.
- Participating in User Acceptance Testing (UAT) to ensure the overall efficiency, functionality and user friendliness of system enhancement/development.
- Monitoring major cases reported in supplier ticketing systems to ensure awareness among our teams on the status of critical issues.
- Working closely with relevant internal teams and supplier teams to help ensure issues are resolved in a timely manner.
- Preparing material and providing training and assistance to end-users during and following implementation.
- Working as a crucial component of a project team responsible for upgrading existing systems or implementing new systems.
Requirements
What you’ll need- A relevant degree, equivalent academic or professional 3rd level qualification.
- Minimum three (3) years’ experience in a business analysis role with proven experience developing business process documentation, developing UAT test scripts and stakeholder engagement.
- Knowledge of programming, system design, IT infrastructure and database concepts.
- Proven knowledge and experience of business analysis approaches, tools and techniques.
- Ability to analyse, isolate and interpret business needs and develop appropriate solutions.
- Strong customer service focus, interpersonal skills, and excellent written and oral communication skills.
- Excellent attention to detail.
- Proactive approach with the ability to develop constructive and collaborative working relationships both internally and externally.
- Sound judgment, problem solving and collaboration in selecting methods and techniques for obtaining solutions to problems.
- A flexible attitude to the evolving needs of the role and its environment.
- Trustworthy, open and transparent, with a high degree of personal integrity.
- A high level of motivation and enthusiasm for the job.
Benefits
Comp & perks- Flexible Work-Life Balance framework
- Flexible start/finish times
- Health insurance for employees
- Defined contribution pension scheme
- Ongoing Wellbeing initiatives
- Employee Assistance Programme (EAP)
- Tax Saver Ticket scheme
- Cycle to Work scheme
- Professional education support
- Comprehensive group and individual training & development initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Process MappingRequirements AnalysisFunctional Specification DevelopmentIT Infrastructure KnowledgeDatabase Concepts
Soft Skills
Interpersonal SkillsExcellent Communication SkillsAttention to DetailProblem SolvingCollaboration
