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HEAnet

Business Analyst

HEAnet

Business Analyst supporting strategic MIS programmes at Asiera. Engaging with stakeholders and analyzing business processes in Dublin, Ireland.

Posted 7/11/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Reporting to the Programme Manager, the Business Analyst will work as a key member of a project team and will play a significant role in the successful delivery of a portfolio of strategic projects.
  • The Business Analyst will be involved in the implementation of large-scale MIS programmes which require substantial business process change.
  • The ability to engage effectively with the Project Team and other key stakeholders is a key requirement.
  • Responsible for mapping and documenting ‘as is’ and ‘to be’ business processes, upgrading existing systems and implementing and testing new systems.
  • Meeting with stakeholders to gather and analyse requirements.
  • Analysing workflows to create process maps and isolate areas of potential improvement.
  • Developing functional specifications that design and document the desired outcome of system enhancement/development.
  • Participating in User Acceptance Testing (UAT) to ensure the overall efficiency, functionality and user friendliness of system enhancement/development.
  • Monitoring major cases reported in supplier ticketing systems to ensure awareness among our teams on the status of critical issues.
  • Working closely with relevant internal teams and supplier teams to help ensure issues are resolved in a timely manner.
  • Preparing material and providing training and assistance to end-users during and following implementation.
  • Working as a crucial component of a project team responsible for upgrading existing systems or implementing new systems.

Requirements

What you’ll need
  • A relevant degree, equivalent academic or professional 3rd level qualification.
  • Minimum three (3) years’ experience in a business analysis role with proven experience developing business process documentation, developing UAT test scripts and stakeholder engagement.
  • Knowledge of programming, system design, IT infrastructure and database concepts.
  • Proven knowledge and experience of business analysis approaches, tools and techniques.
  • Ability to analyse, isolate and interpret business needs and develop appropriate solutions.
  • Strong customer service focus, interpersonal skills, and excellent written and oral communication skills.
  • Excellent attention to detail.
  • Proactive approach with the ability to develop constructive and collaborative working relationships both internally and externally.
  • Sound judgment, problem solving and collaboration in selecting methods and techniques for obtaining solutions to problems.
  • A flexible attitude to the evolving needs of the role and its environment.
  • Trustworthy, open and transparent, with a high degree of personal integrity.
  • A high level of motivation and enthusiasm for the job.

Benefits

Comp & perks
  • Flexible Work-Life Balance framework
  • Flexible start/finish times
  • Health insurance for employees
  • Defined contribution pension scheme
  • Ongoing Wellbeing initiatives
  • Employee Assistance Programme (EAP)
  • Tax Saver Ticket scheme
  • Cycle to Work scheme
  • Professional education support
  • Comprehensive group and individual training & development initiatives

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business Process MappingRequirements AnalysisFunctional Specification DevelopmentIT Infrastructure KnowledgeDatabase Concepts
Soft Skills
Interpersonal SkillsExcellent Communication SkillsAttention to DetailProblem SolvingCollaboration