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HEAnet

Business Analyst – FTC

HEAnet

Business Analyst for Asiera supporting Ireland's academic and research community. Mapping business processes and enhancing systems for the Schools team in a hybrid work arrangement.

Posted 6/27/2026full-timeDublin • 🇮🇪 IrelandJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Mapping and documenting ‘as is’ and ‘to be’ business processes
  • Upgrading existing systems and implementing and testing new systems
  • Meeting with stakeholders to gather and analyse requirements
  • Analysing workflows to create process maps and training documents
  • Preparing Test Scripts
  • Coordinating and supporting User Acceptance Testing (UAT)
  • Preparing project documentation
  • Providing training and assistance to system-users

Requirements

What you’ll need
  • A degree, equivalent academic or professional 3rd level qualification.
  • At least two (2) years’ experience in a business analysis role with proven experience developing business process documentation, developing UAT test scripts and stakeholder engagement.
  • Proven knowledge and experience of business analysis approaches, tools and techniques.
  • Ability to develop constructive and collaborative working relationships both internally and externally.
  • Excellent communication and customer service skills.
  • Sound judgment, problem solving and collaboration in selecting methods and techniques for obtaining solutions to problems.
  • A flexible attitude to the evolving needs of the role and its environment.
  • Trustworthy, open and transparent, with a high degree of personal integrity.
  • A high level of motivation and enthusiasm for the job.

Benefits

Comp & perks
  • Flexible Work-Life Balance framework
  • Flexible start/finish times
  • Health insurance for employees
  • Defined contribution pension scheme
  • Ongoing Wellbeing initiatives
  • Employee Assistance Programme (EAP)
  • Tax Saver Ticket scheme
  • Cycle to Work scheme
  • Professional education support
  • Comprehensive group and individual training & development initiatives

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business process documentationUAT test scriptsbusiness analysis approachesprocess mappingrequirements analysissystem implementationsystem testingproject documentationtraining document preparationworkflow analysis
Soft Skills
communication skillscustomer service skillsproblem solvingcollaborationstakeholder engagementflexibilityintegritymotivationenthusiasmrelationship building
Certifications
degree3rd level qualification