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HEAnet

Business Analyst – FTC

HEAnet

Business Analyst for Asiera supporting Ireland's academic and research community. Mapping business processes and enhancing systems for the Schools team in a hybrid work arrangement.

Posted 6/27/2026full-timeDublin • 🇮🇪 IrelandJuniorMid-LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
business process documentationUAT test scriptsbusiness analysis approachesprocess mappingrequirements analysissystem implementationsystem testingproject documentationtraining document preparationworkflow analysis
Soft Skills
communication skillscustomer service skillsproblem solvingcollaborationstakeholder engagementflexibilityintegritymotivationenthusiasmrelationship building
Certifications & Qualifications
degree3rd level qualification
Industry Keywords
User Acceptance Testingstakeholder analysisbusiness analysis techniquesprocess improvementtrainingdocumentationsystem upgradesrequirements gatheringproject managementbusiness workflows

About the role

Key responsibilities & impact
  • Mapping and documenting ‘as is’ and ‘to be’ business processes
  • Upgrading existing systems and implementing and testing new systems
  • Meeting with stakeholders to gather and analyse requirements
  • Analysing workflows to create process maps and training documents
  • Preparing Test Scripts
  • Coordinating and supporting User Acceptance Testing (UAT)
  • Preparing project documentation
  • Providing training and assistance to system-users

Requirements

What you’ll need
  • A degree, equivalent academic or professional 3rd level qualification.
  • At least two (2) years’ experience in a business analysis role with proven experience developing business process documentation, developing UAT test scripts and stakeholder engagement.
  • Proven knowledge and experience of business analysis approaches, tools and techniques.
  • Ability to develop constructive and collaborative working relationships both internally and externally.
  • Excellent communication and customer service skills.
  • Sound judgment, problem solving and collaboration in selecting methods and techniques for obtaining solutions to problems.
  • A flexible attitude to the evolving needs of the role and its environment.
  • Trustworthy, open and transparent, with a high degree of personal integrity.
  • A high level of motivation and enthusiasm for the job.

Benefits

Comp & perks
  • Flexible Work-Life Balance framework
  • Flexible start/finish times
  • Health insurance for employees
  • Defined contribution pension scheme
  • Ongoing Wellbeing initiatives
  • Employee Assistance Programme (EAP)
  • Tax Saver Ticket scheme
  • Cycle to Work scheme
  • Professional education support
  • Comprehensive group and individual training & development initiatives