Health Note

Senior Product Manager

Health Note

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • Translate the company’s strategic vision into an actionable product roadmap, ensuring initiatives align with our mission to humanize healthcare administration.
  • Define clear success metrics and outcomes for initiatives and develop analytics to measure impact and guide iteration.
  • Balance near-term delivery needs with long-term scalability and extensibility.
  • Lead zero-to-one product initiatives from concept through launch.
  • Balance scalability with customization, designing modular products that integrate deeply with EHRs while adapting to unique clinic workflows.
  • Ensure delivery of empathetic, AI-driven, and intuitively designed solutions.
  • Engage deeply with customers and prospects to uncover insights, validate opportunities, and refine solutions.
  • Act as the voice of the customer, ensuring products meet both functional and emotional needs.
  • Collaborate with engineering, design, clinical experts, operations, and external partners to deliver personalized, patient-centered experiences.
  • Champion empathy-driven and intuitive design principles that ask the right questions at the right time to build trust and clarity.
  • Approach challenges with a “detective mindset,” seeking to understand root causes before defining solutions.
  • Operate with adaptability and resilience in a fast-moving environment, comfortable with shifting strategies and priorities.

Requirements

  • Proven experience in a Senior Product Manager role (or equivalent product role) within healthcare (required).
  • Comfort working with AI/ML-powered products, including data-driven iteration. (required).
  • Direct experience working with the Epic EHR ecosystem.
  • Track record of delivering products from zero to one and scaling them in complex environments.
  • Passion for Intuitive Design — turning complex requirements into seamless, human-centered experiences.
  • Strong ability to influence across teams and mentor other PMs.
  • Excellent communication skills, with the ability to connect business strategy, clinical needs, and product delivery.