Health Catalyst

Compliance

• Provide daily leadership, coaching, and oversight for the offshore GRC team
• Maintain close alignment with the U.S.‑based GRC Manager on priorities, deliverables, and escalations
• Actively participate in day‑to‑day GRC operations—this is a hands-on leadership role
• Support and review customer security questionnaires and risk assessments
• Oversee policy and procedure lifecycle management, ensuring accuracy and timely updates
• Manage evidence collection and mapping across frameworks using Anecdotes or similar platforms
• Track, analyze, and report on KPIs such as turnaround time, accuracy, volume, and policy review cadence
• Identify inefficiencies and lead process-improvement initiatives
• Ensure alignment and compliance with HITRUST, SOC 2, ISO 27001, NIST, and RAMP framework requirements
• Assist with escalations involving complex customer requests or audit inquiries
• Maintain documentation for workflows, processes, KPIs, and team performance

GRC Manager – Offshore Team Lead

Account Executive

• Manages the client relationship, serving as a trusted advisor, to promote best practice workflows and product adoption
• Responsible for all client communications, conflict resolution, and compliance on client deliverables
• Collaborates with the Sales team to develop account plans, renewal, and cross-sell strategies
• Works closely with Client Success, Product Support, Project Management, and Implementation teams to maintain continuous knowledge of issues and projects; identifying potential risks and/or opportunities
• Reviews all major deliverables to ensure quality standards and client expectations are met
• Ensures that client issues are effectively managed to resolution
• Communicates client goals and interests to internal stakeholders and effectively manages client expectations
• Maintains a thorough understanding of Health Catalyst Interoperability product/service offerings to include KPI Ninja by Health Catalyst, GRID, Notify, HISP, and effectively articulates value proposition to clients
• Maintains in-depth product and industry knowledge; demonstrating expert proficiency in product features and functions
• Completes monthly client reports, bi-annual account reviews, and all other standard reporting processes
• Completes onsite client business reviews, training and other client meetings
• Completes reports and KPI’s that report progress and health of client.

Client Account Executive

QA Engineer

• Ensuring the quality and reliability of software products through both manual and automated testing
• Designing and executing test plans
• Creating automation frameworks
• Collaborating with development and product teams to deliver secure, performant, and high-quality applications
• Applying best practices in testing methodologies
• Supporting continuous delivery in an Agile environment
• Performing REST endpoint testing and API automation using tools like Postman, Newman, and Swagger
• Conducting performance and load testing, analyzing results, and compiling reports using tools such as JMeter, InfluxDB, and Grafana
• Performing backend testing, including ETL validation
• Identifying, tracking, and resolving bugs; performing thorough regression testing
• Utilizing tools such as Jira, Confluence, TestRail, and version control systems (Git/GitHub/BitBucket)

Software QA Engineer

Content Marketing Manager

• Translate behavioral science into action
• Create patient-facing content that motivates people to get the care they need
• Leverage key learnings and insights to shape platform improvements
• Apply consumer science to create clinical and marketing outreach
• Partner with Product stakeholders to improve personalization at scale
• Build reporting cadence for content metrics and translate insights into improvements

Content Specialist, Healthcare Consumer Experience

Full-stack Engineer

• Designing, developing, and maintaining high-quality software solutions
• Providing technical guidance and mentorship to junior engineers
• Contributing to the architecture and design of software systems
• Conducting thorough code reviews
• Collaborating with product managers, designers, and other stakeholders
• Identifying, diagnosing, and resolving complex software issues
• Maintaining comprehensive documentation of code, system architecture, and processes
• Staying up to date with emerging technologies and industry trends

Software Development Engineer

Manager

• Lead, coach, and develop a team of Hospital Price Transparency Analysts.
• Drive program‑level planning, prioritization, and capacity alignment across teams.
• Manage Analyst workload distribution, prioritization, and capacity planning across clients and projects to ensure SLA adherence.
• Establish and maintain standard operating procedures (SOPs), playbooks, and documentation to support consistency and scalability.
• Establish QA standards and peer-review processes and oversee adherence through the team to ensure accuracy and data integrity.
• Identify and manage program risks, issues, and decisions with clear mitigation paths.
• Drive hiring, onboarding, and structured training plans to develop team expertise in regulations, rule engine logic, and data workflows.
• Monitor team performance metrics, remove blockers, and ensure predictable delivery.
• Serve as an escalation point for internal teams and clients; resolve issues proactively and diplomatically.
• Support cross‑functional alignment with Implementation, Product, Dev, and Client Success through clear communication and coordination.
• Audit HPI outputs after data parsing, investigate irregularities, and work directly with the development team to resolve data integrity issues.
• Perform hands‑on testing of system enhancements, bug fixes, and rule updates to validate accuracy against acceptance criteria.
• Prepare and deliver client‑friendly reports; clearly explain findings, data logic, and regulatory‐based decisions.
• Participate in client meetings to review submissions, answer data questions, and gather nuances about their specific datasets.
• Translate evolving regulatory changes into operational updates, rule modifications, training materials, and client guidance.
• Provide subject‑matter expertise to support product roadmap discussions, enhancement definition, and cross‑functional initiatives.
• Serve as both a leader and an active contributor by stepping into analyst work as needed to ensure timely, high‑quality delivery.

Manager, Hospital Price Transparency

Product Manager

• Serve as the Product Owner for a defined module within the Consumer Activation platform
• Translate client and strategic needs into clear requirements
• Manage and prioritize a refined backlog in Azure DevOps
• Lead sprint planning and feature clarification sessions

Product Manager – Patient Engagement, Consumer Activation

Accounting Manager

• Prepare monthly, quarterly, and annual internal and external financial reporting, including SEC filings
• Perform research to ensure that financial statements and disclosures are presented in accordance with GAAP and SEC requirements
• Perform technical accounting research and prepare technical accounting memos
• Contribute to ad-hoc projects which may include acquisition accounting and other technical accounting projects
• Assist in coordination of internal control testing and maintaining effective internal controls
• Assist with external audits

Director of SEC Reporting, Technical Accounting

Solutions Engineer

• Serve as the primary technical and solution contact throughout the sales cycle
• Address complex healthcare challenges using Health Catalyst tools and solutions
• Engage prospects to understand their unique healthcare data and analytics needs
• Educate prospects and clients on the Health Catalyst capabilities, industry trends, and best practices
• Conduct discovery sessions to understand each organization’s data and analytics requirements
• Lead discussions and deliver tailored demonstrations of Health Catalyst tools and solutions
• Showcase Health Catalyst’s ROI and value to help convert prospects into long-term customers
• Build strong relationships with clients, acting as a trusted advisor
• Identify opportunities to expand Health Catalyst’s impact
• Collaborate with Product, Marketing, and Sales teams to maintain a deep understanding of technology and client needs
• Participate in proposal strategy for RFP/RFI responses
• Prepare and present customer-centric presentations and product demonstrations
• Work with the technical demo team to improve demo solutions and presentations
• Collaborate with client delivery organization for effective implementation kickoff

Solution Architect

• Monitors various websites and other data sources and validates receipt of all available data required to meet client expectations
• Reviews websites of device manufacturers to add or update the Device Dataset with catalog numbers, product numbers, Healthcare Common Procedure Coding System (HCPCS) codes, Global Trade Item Number (GTIN) and United Nations Standard Products and Services Code (UNSPSC) codes
• Initiates testing scenarios, evaluates the results and takes necessary action to resolve discrepancies or ambiguities, as needed
• Seeks guidance from immediate manager or team members as necessary to ensure proper application of HCPCS, GTIN or UNSPSC codes
• Collaborates with other team members to identify opportunities for improving overall Departmental performance
• Participates in continuing education activities to maintain and advance professional skill set
• Adheres to company-wide and departmental policies and procedures
• Respond to client queries within team guidelines
• Meet guidelines to ensure content is uploaded and available as required for each type of content

Clinical Content Specialist

Sales

• Managing a multi-state territory
• Continually prospecting, identifying, and securing new client accounts
• Increasing logos, revenue, and profitability for the company
• Establishing and maintaining C-Suite and senior executive level relationships
• Promoting the continuation and expansion of the Catalyst-Client partnership