Health Catalyst

Program Manager

• Manage the planning, coordination, and execution of Executive Advisory Boards, Customer Collaboratives, and other strategic customer engagement programs
• Coordinate all program logistics, including calendars, meeting schedules, executive communications, invitations, registrations, travel coordination, virtual meeting production, venues, and participant materials
• Partner with executive sponsors, Product Management, Product Marketing, Sales, Customer Success, and an external advisory board consultant to support member recruitment, agenda development, and successful program delivery
• Serve as the primary point of contact for advisory board members, collaborative participants, executive assistants, speakers, and internal stakeholders
• Coordinate executive participation by managing calendars, scheduling meetings, communicating with executive assistants, preparing briefing materials, confirming attendance, coordinating travel when needed, and ensuring executives are prepared for each engagement
• Capture meeting outcomes, recommendations, and action items, and communicate, coordinate and track the follow-up activities across Product, Marketing, Sales, and Customer Success
• Maintain program documentation, member rosters, project plans, budgets, timelines, governance documents, and operational processes
• Track program KPIs and recommend continuous improvements to enhance participant engagement and program effectiveness

Senior Manager, Customer Engagement Program

Copywriter

• Develop content that supports: Healthcare buyers and decision-makers, Executive (C-suite) audiences, Product and go-to-market initiatives
• Create assets such as: Thought leadership (POVs, white papers, executive narratives), Sales enablement materials (one-pagers, messaging frameworks), Brand and campaign copy
• Write content that positions Health Catalyst as a leader in healthcare transformation
• Support executive-level messaging and ghostwriting
• Help shape narratives that influence market perception and category creation
• Translate complex healthcare and technical concepts into clear, differentiated messaging
• Ensure consistency across all external communications
• Partner with: Product Marketing (positioning and narrative development), Brand Marketing (campaigns and messaging), Sales (enablement and buyer-facing content)
• Evaluate content effectiveness and refine messaging based on engagement and outcomes
• Use AI tools to support scale and efficiency while maintaining high-quality, human-driven writing

Senior Manager, Customer Engagement Program

Copywriter – Healthcare Consumer Experience