IT Business Partner
Health Care District of Palm Beach County
full-time
Posted on:
Location Type: Hybrid
Location: West Palm Beach • Florida • United States
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About the role
- Serve as the primary liaison between assigned business units and IT
- Elicit, document, and translate business and operational requirements into IT deliverables
- Prioritize, track, and escalate issues, requests, and initiatives
- Coordinate with IT teams to ensure timely delivery and resolution
- Communicate project status, outages, risks, and resolutions to stakeholders
- Support adoption of IT systems, enhancements, and workflow changes
- Participate in IT planning, governance, and prioritization forums
- Identify process inefficiencies and recommend improvements
- Maintain strong, professional relationships with leadership and end users
- Produce weekly status reports on open issues, priorities, and escalations
- Produce monthly performance and trend reports for leadership
- Maintain documentation of requirements, decisions, and outcomes
- Stakeholder engagement and relationship management
Requirements
- Bachelor’s degree in Information Technology, Business, Healthcare Administration, or a related field
- 5–10 years of experience in IT, business analysis, or healthcare operations
- Strong verbal and written communication skills
- Ability to communicate effectively with executives, physicians, clinicians, and technical teams
- Proven ability to manage competing priorities in a fast-paced environment
- Healthcare IT experience (clinical systems, EHRs, infrastructure, or applications) preferred
- Prior experience supporting clinical, operational, or administrative environments preferred
- Experience producing executive-level summaries and reports preferred
Benefits
- Health Care District of Palm Beach County is an independent special taxing district providing healthcare services
- Commitment to Equal Employment Opportunity
- Drug-Free Workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisIT deliverablesrequirements documentationprocess improvementexecutive-level reportinghealthcare ITclinical systemsEHRsinfrastructureapplications
Soft Skills
communication skillsstakeholder engagementrelationship managementprioritizationproblem-solvingteam coordinationprofessionalismadaptabilitytime managementcollaboration
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in BusinessBachelor’s degree in Healthcare Administration