Headspace

Account Manager

• Independently source and develop high-impact partnership opportunities aligned to GTM strategy and target segments.
• Own the full lifecycle of strategic partnerships — from opportunity identification through contract execution, implementation, and growth planning — serving as the central point of accountability.
• Act as both a hunter and farmer — driving new revenue opportunities while also cultivating long-term partner success.
• Lead contracting processes in partnership with Legal and Finance; create and execute detailed account plans to maximize revenue and partner impact.
• Work closely with internal stakeholders to align on goals, ensure smooth onboarding, and deliver exceptional partner outcomes.
• Be accountable for achieving Annual Recurring Revenue (ARR) retention goals, with a strong focus on renewals and growth.
• Proactively synthesize partner feedback and emerging trends to inform product, GTM strategy, and operational improvements.

Strategic Partnerships Lead

Product Manager

• Define and Champion the B2B Platform Vision
• Drive Business Planning and Strategic Roadmaps
• Deliver Cross-functional Impact
• Lead Internal Tooling Innovation
• Advance Data Infrastructure
• Resolve and Prevent Partner Escalations
• Measure What Matters

Lead Product Manager, Platform

Customer Success Manager

• The Partner Success Manager sits on the Client Success Partnerships team, the central engine for driving value and growth within Headspace's B2B partner ecosystem.
• Manages a portfolio of direct clients and their end-to-end lifecycle, including renewals and value reporting.
• Leads successful client roll-outs with Implementation Managers for a seamless launch.
• Later evolves into a trusted day-to-day partner contact for reseller and aggregator partners.
• Supports partners with day-to-day needs, providing materials and answering questions.
• Tracks performance and flags opportunities for additional engagement.
• Shares partner feedback with internal teams to improve product and service experience.