HCVT

Organizational Change Manager

HCVT

full-time

Posted on:

Location Type: Hybrid

Location: Pasadena • California • United States

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About the role

  • Develop and implement change management strategies for new processes, systems, and technologies across the firm
  • Conduct impact assessments to identify risks, resistance points, and change readiness across departments
  • Define and track adoption metrics, KPIs, and success criteria to measure change effectiveness
  • Leverage firm data and analytics to build compelling narratives that connect change initiatives to strategic goals
  • Lead the design and execution of technology pilot programs with clear success criteria, timelines, and participant selection alongside the AI Committee and Technology
  • Independently develop and drive firmwide communication strategies, including executive messaging and intranet content strategy
  • Build leadership sponsorship and alignment around strategic initiatives
  • Translate complex change initiatives into clear, digestible messages for diverse audiences
  • Build internal change management capability by developing frameworks, templates, playbooks, and best practices
  • Conduct post-implementation reviews and gather feedback to refine approaches and drive continuous improvement
  • Provide strategic directions to Learning & Development, HR, and IT to ensure training delivery is integrated and well-timed

Requirements

  • Bachelor's degree in Business Administration, Organizational Development, Communications, or related field
  • Minimum 5 years of experience in change management, organizational development, or transformation roles (professional services or consulting background preferred)
  • Demonstrated success leading change on enterprise-scale initiatives such as technology implementations, process redesigns, or cultural transformations
  • Exceptional communication, facilitation, and stakeholder management skills with ability to influence at all levels
  • Proven ability to build trusted relationships with partners and senior executives
  • Experience leading cross-functional teams and coordinating across departments
  • Strong analytical skills with ability to leverage data to measure adoption and impact
  • Change management certification (Prosci, ACMP, or similar)
  • Experience with AI/emerging technology adoption in professional services
  • Familiarity with professional services firm operations and culture
  • Experience with SharePoint, Power BI, or similar collaboration and analytics tools
Benefits
  • Visit the Benefits section to learn more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change managementimpact assessmentsadoption metricsKPI trackingdata analyticstechnology pilot programscommunication strategiesframework developmentpost-implementation reviewstraining delivery
Soft Skills
communicationfacilitationstakeholder managementinfluencerelationship buildingcross-functional team leadershipanalytical skillsstrategic directioncontinuous improvementmessage translation
Certifications
ProsciACMP