HCV Underwriting Managers

Compliance

• Develop, implement, and oversee Mission Underwriters' enterprise-wide risk management and compliance programs.
• Establish and maintain a robust governance framework that supports Mission’s strategic growth objectives while ensuring compliance with insurance regulatory requirements, carrier agreements, reinsurance obligations, and corporate governance standards.
• Design, implement, and continuously enhance Mission’s Enterprise Risk Management (ERM) framework.
• Establish risk appetite statements, governance structures, and risk reporting processes.
• Identify, assess, monitor, and mitigate strategic, operational, financial, regulatory, cybersecurity, and reputational risks.
• Develop and maintain a comprehensive compliance management program covering state insurance regulations, surplus lines requirements, licensing, filings, privacy, and corporate governance obligations.
• Ensure compliance with carrier, reinsurance, contractual, and regulatory requirements across all Mission programs.

Head of Risk & Compliance

Underwriter

• Develop and execute the underwriting strategy for Seafarer's commercial marine portfolio.
• Establish underwriting guidelines, authority levels, pricing strategies, and risk selection standards.
• Maintain portfolio profitability while driving sustainable premium growth.
• Evaluate large, complex, and unique marine risks requiring executive underwriting authority.
• Monitor loss trends, market conditions, and emerging marine exposures.
• Oversee performance of the commercial marine book, including premium growth, retention, loss ratio, and profitability metrics.
• Partner with actuarial, claims, and carrier partners to optimize underwriting results.
• Identify opportunities to expand product offerings, market segments, and geographic reach.
• Lead portfolio reviews and underwriting audits.
• Lead, mentor, and develop a high-performing underwriting team.
• Provide coaching on underwriting analysis, risk assessment, broker negotiations, and portfolio management.
• Participate in recruitment, hiring, onboarding, and succession planning initiatives.
• Build and maintain strategic relationships with retail and wholesale brokers nationwide.
• Represent Seafarer at industry conferences, broker meetings, and marine industry events.
• Partner with executive leadership to identify new marine products and market opportunities.

Head of Commercial Marine Underwriting

Operations

• Reporting to the Operations Manager, the Operations Coordinator will be responsible for overseeing and ensuring the effective delivery of operation services for their assigned MGA.
• Act as the Operations subject matter expert for your allocated MGA, providing guidance, insight, and hands-on support across day-to-day operations.
• Serve as a key liaison between the MGA and third-party service providers, ensuring smooth delivery of administrative and operational services.
• Collaborate closely with the outsourced services team to identify suitable activities for offshoring, ensuring alignment with business priorities and efficiency goals.
• Deliver training, guidance, and process knowledge to the outsourced services team, supporting consistent service quality and understanding of operational standards.
• Review and maintain up-to-date process documentation to support accurate delivery by the outsourced team and internal stakeholders.
• Act as the primary point of contact for the outsourced services team, addressing operational queries and providing timely support or escalation as needed.
• Oversee agency management activities, including agency application processes, TOBA completion, and ongoing due diligence maintenance.
• Own and perform credit control and reconciliation activities, including cash allocations and issuing statements of account.
• Manage task workflows to ensure alignment with service level agreements and deliverables.
• Support compliance efforts, conducting regulatory checks (e.g., sanctions screening, third-party due diligence) and upholding internal controls.
• Contribute to onboarding new MGAs and defining service scopes.
• Assist with continuous process improvements and participate in the development of new operational services and systems.
• Attend regular Service Review Meetings and MGA service/performance meetings to discuss performance, resolve issues, and drive continuous improvement.

Operations Coordinator

General

• Assess marine related risk including property and liability as it relates to marinas, yacht clubs, and boat dealers.
• Analyze submitted applications, claim history and market conditions to determine insurability
• Develop risk management strategies and recommend appropriate insurance solutions
• Collaborate with brokers to understand their needs and provide guidance on coverage options
• Monitor industry trends, regulatory changes, and advancement in marine technologies
• Manage and maintain broker relationships to enhance retention and satisfaction

Senior Underwriter, Commercial Marine

• Collaborate with Underwriters to quote, bind, and issue policies and endorsements
• Maintain and strengthen relationships with brokers
• Prepare and review policy files and documentation for accuracy and completeness
• Request and verify Broker of Record letters and other underwriting documentation
• Ensure compliance with underwriting guidelines and standard operating procedures (SOPs)
• Serve as a mentor to Junior Underwriting Assistants
• Act as a Subject Matter Expert and Quality Review Coordinator across multiple lines of business
• Prepare policies for issuance using the appropriate Policy Administration System (PAS)
• Support the development, review, and implementation of Program Series guidelines and SOPs
• Lead or assist in PAS testing and review initiatives in collaboration with management
• Participate in special projects and additional responsibilities as assigned

Senior Underwriting Assistant

Data Analyst

• Use SQL and other analytical techniques to investigate business questions and anomalies across policy, premium, coverage, claims, and BDX data.
• Analyze, reconcile, and validate BDX/bordereaux submissions and partner/carrier feeds, identifying gaps, mapping issues, and reporting impacts.
• Work with business stakeholders to identify and align data initiatives with business goals to determine data analysis and reporting needs.
• Partner with stakeholders to build recurring reports and dashboards using BI tools and fit-for-purpose datasets; use SQL to source and validate logic.
• Lead root cause analysis to explain data variances or emerging business trends; communicate findings with clarity and urgency.
• Collaborate with data engineers to understand pipeline logic, recommend field-level enhancements, and support fixes across BDX ingestion, mapping, and transformation.
• Define data models and structures that align with business requirements, ensuring data is organized and accessible for analysis.
• Establish data quality rules, validation checks, and cleaning procedures for insurance datasets, including BDX submissions.
• Monitor and escalate data quality issues with recommendations for resolution.
• Own and document key business metrics, calculations, and definitions for downstream consumers.
• Mentor and support junior analysts with analytical logic, quality checks, and data storytelling.
• Maintain and update metadata that describes the data assets, ensuring proper understanding and usage of the data.
• Create process flows and documentation for data collection, transformation, and analysis workflows.

Head of Risk & Compliance

Head of Commercial Marine Underwriting

Operations Coordinator

Senior Underwriter, Commercial Marine

Senior Underwriting Assistant

Senior Data Analyst