HCV Underwriting Managers

Business Analyst

• Elicit requirements from business users by engaging with stakeholders, running workshops and capturing these in clear, deliverable user stories.
• Engage with technical and QA teams to see these user stories through the SDLC including analysis, build, functional testing, UAT and deployment.
• Conduct impact analysis to tease out both business and technical impacts of requested changes ensuring a smooth delivery without any nasty surprises.
• Become a trusted contact for business users – they need to know that you understand their business, including their pain points, and will deliver meaningful change for them.
• Assess change requests for business value /criticality and ensure that proposed solutions are sustainable and maintainable for Mission going forward.
• Manage internal stakeholders and external vendors to ensure expectations are managed and stakeholders are satisfied with deliveries.
• Champion the Digital function within the Mission business, be an ambassador for the team and encourage cross-functional engagement.

• Analyze business requirements and determine the appropriate tools and approaches, and the application of standards and best practices.
• Analyze data and develop insights to drive business strategy and decision-making.
• Collaborate with other team members to define and establish standards, framework, and best practices for delivery of technology applications and products.
• Work with team members to adhere to repeatable and scalable processes for the collection, design, and prioritization of work.
• Develop and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data.
• Maintain a strategic outlook and stay current with leading technology products and techniques.
• Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures.
• Develop and design testing protocols.
• Develop and conduct testing of software deployment and updates.
• Create and maintain business process documentation and requirements.
• Manage and execute projects, including developing project plans, timelines, and deliverables.
• Create and deliver presentations to stakeholders on project progress and findings

Senior Business Analyst

• Provide support to multiple complex projects, guide our BA team in solution design.
• Help develop best practices & develop relationships across multiple vendors.
• Ensure all changes are constructed to develop a scalable, maintainable and stable system.
• Identify and analyse challenges at play, designing innovative solutions to implement digital, technology, and operational processes.
• Review complex solution proposals from the BA team.
• Identify, investigate and triage complex issues, using a combination of both technical and business experience.

Technical Business Analyst

Underwriter

• Use underwriting information and internal resources to support underwriting decisions.
• Assist in file and policy preparation.
• Assist in audit preparation.
• Develop and maintain a strong working knowledge of Mission’s underwriting guidelines.
• Prepare and process policies and endorsements for issuance in accordance with binders and Underwriters instructions.
• Code premium in accordance with division guidelines.
• Assist in the review of new and renewal submissions.
• Request and review incoming Broker of Record letters.
• Request documentation from the broker for rating, quoting, binding, and policy issuance.
• Review policy information for accurate processing.
• Assist in the review of guidelines and SOPs.
• Work with management to mentor Junior underwriting assistants.

Business Analyst

Senior Business Analyst

Technical Business Analyst

Senior Underwriting Assistant