HC – Healthcare Consulting GmbH

Customer Support

• You advise and support our customers regarding our products, prices and service offerings competently, independently and with enthusiasm
• You are responsible for conscientious and efficient order processing as well as for checking bookings within our ERP/inventory management system
• You ensure that customer master data in the system are always kept up to date
• You coordinate process workflows and keep an eye on systems and interfaces
• You review and handle complaints and invoice inquiries with attention to detail
• You contribute to optimizing our processes and systems by asking critical questions and sharing your ideas and suggestions

Customer Service Associate — French language skills