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HC – Healthcare Consulting GmbH

Customer Service Associate — French language skills

HC – Healthcare Consulting GmbH

Customer service role in healthcare consulting managing client inquiries about products and services. Responsibilities include order processing and data management within the system.

Posted 4/12/2026full-timeKöln • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • You advise and support our customers regarding our products, prices and service offerings competently, independently and with enthusiasm
  • You are responsible for conscientious and efficient order processing as well as for checking bookings within our ERP/inventory management system
  • You ensure that customer master data in the system are always kept up to date
  • You coordinate process workflows and keep an eye on systems and interfaces
  • You review and handle complaints and invoice inquiries with attention to detail
  • You contribute to optimizing our processes and systems by asking critical questions and sharing your ideas and suggestions

Requirements

What you’ll need
  • No specific requirements listed.

Benefits

Comp & perks
  • A broad range of responsibilities that give you the opportunity to learn new things and contribute your own ideas
  • Individual professional and personal development opportunities in a growing company
  • A start-up mentality with flat hierarchies and the willingness to try new approaches and take different paths
  • Appreciation, personal responsibility and enjoyment at work are important parts of our culture, as are regular team events
  • Attractive compensation with additional benefits (cafeteria-style benefits)
  • Family-friendly, flexible working hours with the option to work from home
  • Free parking
  • Support for canteen meals / complimentary hot and cold beverages

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order processingERPinventory management
Soft Skills
customer supportattention to detailprocess optimizationcritical thinkingcommunicationindependenceenthusiasm