Customer Service Associate — French language skills
HC – Healthcare Consulting GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Köln • Germany
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About the role
- You advise and support our customers regarding our products, prices and service offerings competently, independently and with enthusiasm
- You are responsible for conscientious and efficient order processing as well as for checking bookings within our ERP/inventory management system
- You ensure that customer master data in the system are always kept up to date
- You coordinate process workflows and keep an eye on systems and interfaces
- You review and handle complaints and invoice inquiries with attention to detail
- You contribute to optimizing our processes and systems by asking critical questions and sharing your ideas and suggestions
Requirements
- No specific requirements listed.
Benefits
- A broad range of responsibilities that give you the opportunity to learn new things and contribute your own ideas
- Individual professional and personal development opportunities in a growing company
- A start-up mentality with flat hierarchies and the willingness to try new approaches and take different paths
- Appreciation, personal responsibility and enjoyment at work are important parts of our culture, as are regular team events
- Attractive compensation with additional benefits (cafeteria-style benefits)
- Family-friendly, flexible working hours with the option to work from home
- Free parking
- Support for canteen meals / complimentary hot and cold beverages
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processingERPinventory management
Soft Skills
customer supportattention to detailprocess optimizationcritical thinkingcommunicationindependenceenthusiasm