Hazel

Therapist

• Provide virtual high-quality, evidence based mental health counseling, and therapeutic interventions to an assigned caseload of K-12 students
• Diagnose, conduct initial mental health intake assessments, and create individual treatment plans according to student needs and circumstances
• Conduct clinical screeners and ongoing assessments of student progress
• Collaborate with the care management team to ensure a successful transition into Hazel services, and identify and support external transition services
• Obtain credentialing and additional clinical state licenses, as requested by Hazel’s licensing and credentialing departments
• Be an active member of the clinical team by participating in trainings, meetings, and other activities
• Ensure that all documentation is completed accurately and in a timely manner, adhering to established guidelines and requirements
• Maintain a minimum required weekly availability and productivity levels established by Clinical Leadership
• Provide consultative telehealth crisis support for school partners or students, as assigned
• Interact and build relationships with school personnel, family members, and other stakeholders working to bring accessible healthcare to students nationwide
• Work schedule: full-time W2 with two months off in the summer; options for four 10-hour shifts (9a-7p, 10a-8p, or 11a-9p EST) or five 8-hour shifts with some evenings until 7pm

Pediatric Mental Health Therapist, MD License

• Provide virtual high-quality, evidence based, virtual mental health counseling, and therapeutic interventions to an assigned caseload of K-12 students
• Diagnose, conduct initial mental health intake assessments, and create individual treatment plans according to student needs and circumstances as needed
• Conduct clinical screeners and ongoing assessments of student progress
• Collaborate with the care management team to ensure a successful transition into Hazel services, and identify and support external transition services
• Obtain credentialing and additional clinical state licenses, as requested by Hazel’s licensing and credentialing departments
• Participate in trainings, meetings, and other clinical team activities
• Ensure that all documentation is completed accurately and in a timely manner, adhering to established guidelines and requirements
• Maintain a minimum required weekly availability and productivity levels established by Clinical Leadership
• Provide consultative telehealth crisis support for school partners or students, as assigned
• Interact and build relationships with school personnel, family members, and other stakeholders working to bring accessible healthcare to students nationwide

Pediatric Mental Health Therapist, IA License

• Provide virtual high-quality, evidence based, virtual mental health counseling, and therapeutic interventions to an assigned caseload of K-12 students
• Diagnose and conduct initial mental health intake assessments as needed and create individual treatment plans
• Conduct clinical screeners and ongoing assessments of student progress
• Collaborate with the care management team to ensure successful transitions into Hazel services and identify external transition services
• Obtain credentialing and additional clinical state licenses as requested by Hazel’s licensing and credentialing departments
• Participate in trainings, meetings, and other clinical team activities
• Ensure documentation is completed accurately and in a timely manner adhering to established guidelines
• Maintain minimum required weekly availability and productivity levels established by Clinical Leadership
• May provide consultative telehealth crisis support for school partners or students, as assigned

Pediatric Mental Health Therapist, OH License

• Conduct initial intakes and assessments with children in grades K-12 and their parent/guardian
• Collaborate with other Hazel Mental Health Therapists to ensure children successfully transition into services
• May provide ongoing virtual counseling and solution-focused therapeutic interventions for children in grades K-12 as needed
• Provide culturally relevant and age-appropriate counseling and treatment
• Collaborate with Hazel’s care management team to identify and support transition services
• Maintain relationships and engage with school personnel, family members, and stakeholders
• Obtain necessary state- or district-required credentialing as requested by Hazel’s credentialing department
• Manage own caseload, ensuring timely intakes, assessments, and follow-up sessions
• Be responsive to communication from school personnel, families, and care management team and participate in occasional virtual meetings or trainings
• Participate in 15 hours of paid training during initial onboarding and ongoing as needed
• Time spent on insurance credentialing is reimbursable
• Maintain required equipment, internet, and workspace to perform telehealth services securely and without lag

Intake Therapist, Licensed

• Provide virtual high-quality, evidence based, virtual mental health counseling, and therapeutic interventions to an assigned caseload of K-12 students
• Interact and build relationships with school personnel, family members, and other stakeholders
• As needed, may diagnose, conduct initial mental health intake assessments, and create individual treatment plans according to student needs and circumstances
• Conduct clinical screeners and ongoing assessments of student progress
• Collaborate with the care management team to ensure a successful transition into Hazel services, and identify and support external transition services
• Obtain credentialing and additional clinical state licenses, as requested by Hazel’s licensing and credentialing departments
• Participate in trainings, meetings, and other clinical team activities
• Ensure that all documentation is completed accurately and in a timely manner, adhering to established guidelines and requirements
• Maintain minimum required weekly availability and productivity levels established by Clinical Leadership
• May provide consultative telehealth crisis support for school partners or students, as assigned
• Work schedule: part-time with a set weekly schedule, 12 hours minimum per week, summers off

Pediatric Mental Health Therapist – PA License

• Provide virtual high-quality, evidence based, virtual mental health counseling, and therapeutic interventions to an assigned caseload of K-12 students.
• As needed, may diagnose, conduct initial mental health intake assessments, and create individual treatment plans according to student needs and circumstances.
• Conducts clinical screeners and ongoing assessments of student progress.
• Collaborates with the care management team to ensure a successful transition into Hazel services, and identify and support external transition services.
• Obtains credentialing and additional clinical state licenses, as requested by Hazel’s licensing and credentialing departments.
• Be an active member of our clinical team by participating in trainings, meetings, and other activities.
• Ensure that all documentation is completed accurately and in a timely manner, adhering to established guidelines and requirements.
• Maintains a minimum required weekly availability and productivity levels established by Clinical Leadership.
• May provide consultative telehealth crisis support for school partners or students, as assigned.

Pediatric Mental Health Therapist

Customer Support

• Serve as the first point of contact for families and caregivers calling Hazel’s support line
• Answer questions related to services, eligibility, appointment scheduling, and general program information
• Provide support for families calling about the HEART program and mental health services
• Assist families in creating and submitting referrals for Hazel services
• Support scheduling and rescheduling of intake sessions for eligible students
• Review and verify student information, ensuring accurate data entry and alignment with consents
• Guide families through account creation and eConsent submission
• Review submitted consents for completeness and accuracy
• Flag and resolve consent exceptions and unlinked data issues
• Document and manage support cases using Zendesk, ensuring timely follow-up and resolution
• Manage follow-up communication with families, including SMS responses and voicemail callbacks
• Support incoming Zendesk tickets related to family concerns, CPS flags, and insurance questions
• Escalate or transfer more complex cases to the appropriate internal teams (e.g., Enrollment Advisors, Clinical team)
• Work closely with team leads and the Support Trainer to improve workflows and maintain service quality
• Participate in process improvement efforts and knowledge-sharing sessions