Harvey Water Softeners

Ecommerce Manager

Harvey Water Softeners

full-time

Posted on:

Location Type: Hybrid

Location: Woking • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Own daily, weekly and monthly online trading performance, including revenue, conversion, AOV and traffic KPIs.
  • Develop trading plans to achieve financial targets and lead targets.
  • Lead online promotional planning, seasonal campaigns, and product launches.
  • Monitor performance analytics and make data-led decisions to improve results.
  • Oversee onsite content, product listings, categorisation, navigation, and search optimisation.
  • Partner with design teams to continuously improve user experience and checkout journey.
  • Manage the product lifecycle online, ensuring accuracy in descriptions, imagery, pricing and stock availability.
  • Brief and manage any required updates through internal teams or external agencies
  • Manage the Conversion rate optimisation testing plan to improve consumer usability.
  • Partner with our SEO agency to ensure recommendations are applied to our website to drive visibility.
  • Support the development of customer acquisition and retention strategies.
  • Ensure campaigns and landing pages are aligned and optimised for conversion.
  • Champion customer insight and feedback, using data to optimise the end‑to‑end online experience.
  • Work with Customer Service to resolve issues and improve overall satisfaction
  • Share learnings, results, and opportunities to improve performance across the organization
  • Support the roadmap for e‑commerce platform enhancements.
  • Ensure compliance with data protection, accessibility, and online retail standards

Requirements

  • You are a hands on, analytical, commercial focused Ecommerce marketer
  • You move fast, think smart, and stay true to the brand.
  • You combine commercial acumen with a data driven mindset.
  • You love being hands on, working with key marketing platforms
  • You thrive working in a team and with key cross functional partners.
  • You understand why and how your actions fit into a broader marketing and business strategy.
  • Proven experience in a Ecommerce role (in-house)
  • Competent with Google Analytics, Sales Force, Shopify or equivalent
  • Strong commercial acumen
  • Data Driven Mindset
  • Excellent stakeholder management and planning skills
  • Comfortable working independently and owning execution end-to-end
  • Experience in fast-paced, entrepreneurial environments
  • Skilled in adapting brand frameworks to local needs without losing alignment
  • Creative & Brand-Savvy: Strong eye for design, tone, and visual storytelling
  • Execution-Led: Able to move from idea to implementation quickly, accurately and independently
  • Data-Informed: Uses metrics and feedback to continuously improve content and performance
  • Collaborative: Works well across functions to deliver integrated outcomes
  • Resourceful & Accountable: Owns projects end-to-end with speed and agility
  • Driven to Excellence: Obsessed with quality and brand alignment, without overcomplicating
  • Mission-Aligned: Motivated by meaningful work and making a positive impact
Benefits
  • 25 Days Holiday + Bank Holidays
  • Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave)
  • Substantial (up to 70%) employee discount on waters softeners, 30% discount for friends and family
  • Perks at Work retail/leisure/travel discounts and more
  • Cycle to work program
  • Wellbeing programs – Your wellbeing is important to us
  • Free eye test plus contribution towards prescription glasses
  • Enhanced maternity & paternity leave
  • Free fruits daily and free coffee on Fridays
  • Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year
  • Paid volunteering day
  • Relaxed Dress Code
  • Access to ongoing learning and development through our online learning platforms
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Ecommerce marketingConversion rate optimisationData analysisSEOProduct lifecycle managementPerformance analyticsCustomer acquisition strategiesCustomer retention strategiesOnline trading performancePromotional planning
Soft Skills
Analytical mindsetCommercial acumenStakeholder managementTeam collaborationCreative thinkingExecution-ledResourcefulnessAccountabilityAdaptabilityAttention to detail