harrison.ai

Presales Lead – Solution Architect

harrison.ai

full-time

Posted on:

Location Type: Remote

Location: Saudi Arabia

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Job Level

Senior

Tech Stack

AWSCloudDNSDockerKubernetesLinuxMySQLPostgresSQLTCP/IPVMware

About the role

  • Provide expertise in the presales cycle to understand the customer's environment and workflow to determine the optimal solution for the customer
  • Provide technical expertise during the sales process by demonstrating the full range of product features including potential uses, product capabilities and benefits to customers as needed.
  • Develop and deliver compelling, personalised demonstrations, proofs of concept, prototypes, and other pre-sales assets, based on the knowledge gained about the customer, which tie to Harrison.ai’s technologies.
  • Strongly contribute to the sales proposal, RFP and Tender processes across assigned regions of all our products and strategies.
  • Deploy Harrison.ai solutions, including software installation, configuration, and system testing.
  • Work with our healthcare industry vendor partners to create and maintain integrations for our customer base.
  • Design and implement integrations with our partners using messaging standards like RESTful APIs and HL7.
  • Maintain and manage test environments for problem replication.
  • Communicate with customers and internal teams to detail project requirements.
  • Work with Project Managers to deliver projects on time.
  • Plan with and train customer staff in the deployment of Harrison.ai solutions.

Requirements

  • 5+ years of service experience in healthcare informatics and/or medical imaging informatics technologies.
  • Multiple years’ experience working directly with external customers.
  • Experience installing and maintaining Linux operating systems.
  • Knowledge of DNS, TCP/IP, SSL, and other networking concepts.
  • Fluency in English.
  • Willingness to travel, including internationally.
  • Experience and/or knowledge of case management (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint).
  • Nice to have skills and characteristics:
  • Experience with healthcare information protocols, standards, and systems (e.g., HL7, DICOM, PACS,EHR, and/or RIS).
  • Familiarity with AWS and VMWare (certifications preferable).
  • Experience with healthcare workflow engines (e.g., Nextgen Connect).
  • Experience with containerisation platforms (e.g., Docker, Kubernetes).
  • Experience with SQL databases (e.g., PostgreSQL, MySQL).
  • Experience with Git or other version control systems.
Benefits
  • Innovate for Global Good. Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world.
  • Collaboration Across Continents. Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork.
  • Well-Funded & Global. Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact.
  • Scale Your Potential. Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career.
  • Flex for Life. Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way.
  • Support for Every Family Journey. From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LinuxDNSTCP/IPSSLRESTful APIsHL7DICOMPACSEHRSQL
Soft Skills
communicationcustomer serviceproject managementtrainingproblem-solving