Manager, Upfitting Solutions
Harbinger
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $110,000 - $140,000 per year
About the role
- Serve as the primary upfit subject-matter expert for customers and dealer partners
- Consult with customers to understand use cases, duty cycles, and operational requirements
- Recommend appropriate upfit solutions that align with Harbinger vehicle specs and performance parameters
- Support sales teams with technical guidance during the sales process
- Define and maintain approved upfit configurations, compatibility guidelines, and best practices
- Build scalable frameworks for common customer applications (e.g., delivery, service bodies, refrigeration, utility, specialty builds)
- Develop configuration rules, constraints, and documentation to guide quoting and ordering
- Work closely with third-party upfitters, body manufacturers, and equipment vendors
- Evaluate new upfit partners and solutions for compatibility and scalability
- Support partner onboarding and training efforts
- Partner with Engineering, Product, and Manufacturing to ensure upfit feasibility
- Communicate customer-driven requirements back into product roadmaps
- Support homologation, safety, and regulatory compliance where applicable
- Build repeatable workflows for upfit selection, validation, and approval
- Create internal and external documentation, playbooks, and enablement materials
- Support development of digital tools for configuration, quoting, and order management
- Track field feedback, warranty data, and customer satisfaction related to upfits
- Identify gaps, inefficiencies, and opportunities for improvement
- Recommend new standardized solutions based on market demand
Requirements
- 6–10+ years of experience in commercial vehicles, upfitting, body equipment, fleet solutions, or related fields
- Strong understanding of upfits such as box bodies, service bodies, refrigeration units, liftgates, cranes, racks, specialty equipment, etc.
- Experience working with dealers, OEMs, or fleet customers
- Ability to translate technical requirements into clear customer-facing guidance
- Strong project management and stakeholder coordination skills
- Excellent written and verbal communication
Benefits
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
upfittingconfiguration rulescompatibility guidelinesscalable frameworksdigital tools developmentdocumentation creationsafety complianceregulatory compliancecustomer applicationstechnical guidance
Soft Skills
project managementstakeholder coordinationwritten communicationverbal communicationcustomer consultationproblem identificationtraining supportfeedback trackingguidance translationworkflow development